IDT Coordination Specialist

About Primecare Home Care:

At Primecare Home Care Services, we believe in delivering exceptional care with integrity,
passion, and love. As a licensed Private Home Care provider, we offer a wide range of
services, including Skilled Nursing, Personal Care Services, Companionship, and Structured Family Caregiving. Our commitment to providing the highest quality care is at the forefront of everything we do. At Primecare Home Care Services, we prioritize CARE. Our culture is shaped by our core values, which include being caring, reliable, honest, punctual, and professional. We believe in fostering an environment where compassion and dedication are valued and rewarded. We strive to create a supportive and collaborative atmosphere for our team members, promoting personal growth and professional development.

Position Summary:

The IDT Coordination Specialist/ Admin Health Coach is responsible for maintaining ongoing caregiver and client engagement, and completing required in-home IDT visits every six months. They will also be responsible for supervising a case load of 150 clients as an Admin Health Coach. This role serves as a key liaison between caregivers, clients, Case Managers, and internal teams to ensure continuity of care, compliance, and program success. The position combines outreach, coaching, administrative coordination, and in-home visit responsibilities to support both growth and retention. Through consistent communication, documentation, and follow-up, the Specialist helps ensure clients receive appropriate services while meeting all program and regulatory requirements.

Compensation:
$55,000

REMOTE:
North Georgia

Responsibilities:

• Complete required IDT home visits every six months and support interdisciplinary care planning.
• Manage and maintain an assigned caseload of 150 clients through ongoing caregiver coaching, regular check-ins, and problem-solving support.
• Coordinate services, approvals, and referrals to ensure continuity of care and client retention
• Coordinate and communicate IDT visit details with caregivers, Case Managers, and internal teams.
• Maintain accurate documentation, compliance activities, and quality assurance requirements in accordance with program and state guidelines.
• Escalate changes in client or caregiver status to leadership as appropriate.
• Actively recruit and enroll new clients by building relationships with caregivers, referral sources, and community partners.
• Conduct outreach and education to promote program awareness and eligibility.
• Perform other duties as assigned.

Qualifications:

• 2 years’ experience in case management, experience working with elderly and disabled.
• Exceptional active listening and communication skills with strong empathy
• Be able to problem solve and create innovative solutions.
• Ability to multitask in a multi system environment; proficiency with Microsoft Office required; case.
• Thrives in a fast paced, start-up environment.
• Solid understanding and experience in care planning/case management is required
• Multilingual skills are highly desired.
• Deliver exceptional customer service.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.