Position Summary

An AT&T Connected Communities (ACC) Account Executive at Prime Communications is a professional who plays an integral role in the sales of the AT&T Fiber and network infrastructure to property owners and residential communities. This position works out in the field canvassing about AT&T Fiber to new and existing customers providing the best customer service and generating sales that maximize profit and business growth.

Responsibilities

• Customer Service: Serves as a primary point of contact for clients, being approachable and understanding to attend to their needs, preferences, aims, concerns, comments, and inquiries. Finds potential clients, creates strategies to approach them and produces new business opportunities.
• Business Sales: Generates value by developing and presenting sales proposals, negotiating with the clients, and closing deals.
• Customer Retention: Maintain strong relationships with existing clients, understanding their needs, and finding ways to improve retention of existing clients.
• Market Research: Stays informed and knowledgeable about the current industry trends, analyzing data, and showing growth opportunities to produce strategic plans to maximize value for both the consumers and the company.
• Team Executive: A team player who communicates effectively and collaboratively with internal teams -- marketing, product development, and customer service -- to provide clients with clear and correct information on the products and services and ensure that client's needs are met, and any concerns are resolved efficiently.
• Performance Evaluation: Analyzes data from current individual and team sales and performance metrics to set new attainable retail goals and creates strategies to meet and exceed such set goals.
• Administrative Operations: Uses CRM (Customer Relationship Management) software to track and manage sales activities, customer interactions, and pipeline progress.