Description

Premier Private Jets LLC operates a growing network of high-performing Fixed Base Operations across the Midwest, serving business aviation customers in fast-paced, safety-critical environments. As Premier continues to expand through organic growth and acquisitions, we are seeking a Vice President of Fixed Base Operations (VP of FBOs) to lead, scale, and unify our FBO platform.

The VP of FBOs is the senior executive accountable for the operational performance, financial results, leadership effectiveness, and customer experience across all Premier FBO locations. This role sets the strategic direction for the FBO division while partnering closely with the Director of FBOs, who leads day-to-day operational execution at the field level.

The ideal candidate is a seasoned aviation leader with deep FBO experience, strong financial discipline, and a proven ability to build consistent operations across multiple locations without losing the local accountability that drives results.

This role is not remote-only leadership — the VP of FBOs is expected to be highly visible across locations, actively engaging teams, customers, and airport stakeholders.

Key Responsibilities

Enterprise FBO Leadership

• Provide executive leadership and direction for Premier’s FBO network, ensuring alignment with company strategy and values
• Establish consistent operating standards, performance expectations, and service delivery models across all locations
• Serve as the senior escalation point for operational, safety, customer, and personnel matters

Partnership with Director of FBOs

• Lead, coach, and empower the Director of FBOs to execute day-to-day operational excellence
• Clearly define decision rights, accountability, and performance metrics between executive and operational leadership
• Ensure consistent execution of SOPs, safety programs, and service standards across all FBOs

Financial & Performance Accountability

• Own full P&L responsibility for the FBO division
• Develop annual budgets, forecasts, and long-range operating plans
• Monitor KPIs including revenue growth, margin performance, labor efficiency, safety metrics, and customer satisfaction
• Drive disciplined cost control while protecting service quality and safety

Growth, Integration & Scale

• Support Premier’s growth strategy, including new FBO openings, acquisitions, and integrations
• Lead operational due diligence and post-acquisition integration for FBO assets
• Standardize systems, processes, and performance expectations as the network scales
• Partner with executive leadership on pricing strategy, service offerings, and market expansion

Safety, Compliance & Risk Management

• Ensure compliance with all FAA, TSA, DOT, EPA, and airport authority requirements
• Champion a strong safety culture across all FBOs
• Partner with Safety and Compliance leaders to proactively manage risk and audit readiness

Customer & Stakeholder Engagement

• Ensure consistent, premium Premier customer experience across all locations
• Build relationships with key customers, airport authorities, and community stakeholders
• Personally engage in high-level customer relationships and service recovery when needed

Talent & Culture

• Build and sustain a high-accountability leadership culture across the FBO organization
• Develop General Managers and senior leaders through coaching, performance management, and succession planning
• Partner with HR on leadership recruiting, onboarding, and retention strategies

Requirements

• 10+ years of aviation operations experience, with substantial leadership experience in FBOs or airport operations
• Proven success leading multi-location or regional FBO operations
• Strong financial acumen with demonstrated P&L ownership
• Experience scaling operations and integrating new locations or acquisitions
• Deep knowledge of FBO operations, including line service, fuel operations, customer      service, and safety programs

Leadership Competencies

• Executive presence with a hands-on, field-oriented leadership style
• Clear, decisive decision-maker who holds leaders accountable
• Strong communicator capable of aligning strategy with execution
• Data-driven and performance-focused
• Comfortable operating in growth environments that require structure, discipline, and      adaptability

Why Premier

• Opportunity to shape and lead a growing FBO platform with executive influence
• Direct impact on company performance, culture, and customer experience
• Collaborative leadership team focused on disciplined growth and operational excellence