Solution Architect/AI Engineer IV

Workforce Classification:

Join Our Team: Do Meaningful Work and Improve People’s Lives 

Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.

Premera is committed to being a workplace where people feel empowered to grow, innovate, and lead with purpose. By investing in our employees and fostering a culture of collaboration and continuous development, we’re able to better serve our customers. It’s this commitment that has earned us recognition as one of the best companies to work for. Learn more about our recent awards and recognitions as a greatest workplace.

Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog:  https://healthsource.premera.com/.

As a Solution Architect/AI Engineer IV, you will support the design, development, and implementation of sophisticated software and AI solutions. This position requires understanding of both software engineering principles and real-world experience with AI implementation. In this role, you will operate in an agile team environment across different capability groups providing guidance on technical priorities, creating prototypes, and driving innovative solutions from concept to production.

This is a hybrid role located on our campus in Mountlake Terrace, Washington.

What you’ll do:

• Recommend and develop comprehensive systems and frameworks for AI applications and products, powering solutions for Digital Web experiences, strengths in managing additions for chatbot interfaces and backend services that support them, optimized for cost in consumption of tokens.

• Lead construction of prototypes and minimum viable products to validate AI solutions before committing substantial resources, expect to iterate fast and deliver such prototypes autonomously.

• Assist in designing and implementing the cloud architecture of large multi-faceted AI systems.

• Develop specifications for low latency APIs and services necessary to deploy AI models and incorporate them into applications.

• Develop the code for monitoring models and AI systems that ensure consistent and reliable performance.

• Create and maintain thorough documentation that is consistent with team procedures, corporate policies, and expectations.

• Drive design reviews that align with our solution design process and actively participate in presenting and critical review of own and others designs.

• Guide other Solution Architects with industry best practices and methodologies, apply a similar approach when working with delivery teams, and provide critical input.

• Keep abreast of new tools and concepts constantly proving hypothesis in an experimentation environment.

• Advise team leadership on matters such as AI strategies with a focus on AI related technology strategies and roadmaps.

• Meet and collaborate with external stakeholders to conceptualize AI solutions that realize business value while ensuring AI governance adherence, AI best practices, data quality, reliability, and security.

What you’ll bring:

Required Qualifications

• Bachelor’s Degree in Computer Science, Information Systems, Statistics, Mathematics, or related field, or equivalent experience.

• Minimum of (12) years of experience in software development and launching online customer products, with knowledge of the software development lifecycle and proficiency in multiple programming languages.

• At least (2) years of industry experience in developing, deploying, and maintaining AI systems.

Preferred Qualifications

• Experience working with cloud solutions in a highly regulated environment. Experience in the healthcare industry is preferred.

• Experience working within agile-like teams and environments, with exposure to API and service-based technologies.

• Experience in successfully productionizing AI models, including constructing scalable data pipelines and establishing robust monitoring systems.

• Experience in using and creating automated test tools and a strong background in developing strategies for load testing AI experiences live in production.

• Knowledge of ethical AI practices include explainable AI, fairness, and bias mitigation.

Knowledge, Skills, and Abilities

• Expertise in implementing advanced techniques like Retrieval Augmented Generation, Tree of Thoughts, or Multimodal Chain of Thought in prompt engineering projects. Experience in leading prompt engineering teams and conducting code reviews.

• Proven experience debugging AI systems and enhancing performance through hyperparameter tuning and similar techniques.

• Knowledgeable about software design patterns, microservices, distributed computing, container orchestration, and other relevant architectures.

• Adept software engineering skills, as well as skills building secure, stable software systems at scale.

• Exceptional written and verbal communication skills, with the ability to articulate complex solutions to diverse stakeholders.

• Strong mentorship and leadership skills, with a commitment to knowledge sharing and professional development.

Physical Requirements

The following have been identified as essential physical requirements of this job and must be performed with or without accommodation:

• This is primarily a sedentary role which requires the ability to exert up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body.

• This role requires the ability to keyboard and to communicate clearly and understandably in person and over the telephone.

Premera total rewards

Our comprehensive total rewards package provides support, resources, and opportunities to help employees thrive and grow. Our total rewards are more than a collection of perks, they're a reflection of our commitment to your health and well-being. We offer a broad array of rewards including physical, financial, emotional, and community benefits, including:

• Medical, vision, and dental coverage with low employee premiums.

• Voluntary benefit offerings, including pet insurance for paw parents.

• Life and disability insurance.

• Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service.

• Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few.

• Generous paid time off to reenergize.

• Looking for continuing education? We have tuition assistance for both undergraduate and graduate degrees.

• Employee recognition program to celebrate anniversaries, team accomplishments, and more.

For our hybrid employees, our on-campus model provides flexibility to create your own routine with access to on-site resources, networking opportunities, and team engagement.

• Commuter perks make your trip to work less impactful on the environment and your wallet.

• Free convenient on-site parking.

• Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable.

• Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.

• Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling.

• Need a brain break? Challenge someone to a game of shuffleboard or ping pong while on campus.

Equal employment opportunity/affirmative action:

Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.

If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at [email protected] or via phone at 425-918-4785.

The pay for this role will vary based on a range of factors including, but not limited to, a candidate’s geographic location, market conditions, and specific skills and experience.

The salary range for this role is posted below; we generally target up to and around the midpoint of the range.

National Plus Salary Range:

*National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska.

We’re happy to discuss compensation further during the interview because we believe that open communication leads to better outcomes for all. We’re committed to creating an environment where all employees are celebrated for their unique skills and contributions.