Position Title: Wellness Navigator
Location: Mercy HealthPlex Queen City
Type: Full Time

Summary:
We improve life and we’re here to serve. What you do is something special and contributes towards improving health within your community. Join our team of full time and part time staff at Mercy HealthPlex Queen City. Our facility is managed by Power Wellness Management, a company that specializes in managing state-of-the-art medically integrated health and fitness centers. Power Wellness is a medical fitness industry pioneer who improves the lives of clients with a unique and customized approach to medical fitness center development and management. Their turnkey method takes away the stress of the development and management process allowing clients to focus on other areas of their business.

The purpose of the Wellness Navigator is to provide leadership in administering and maintaining high quality standards for all aspects of medically integrated programs. 

Essential Duties and Responsibilities:
1.    Provide leadership, direction and oversight to fitness staff and personal trainers as it relates to medically integrated programs. 
2.    Oversee, ensure compliance, and actively participate with all physician approval and clearance procedures, pre- and post-program assessments, and medically integrated programs.
3.    Work collaboratively to develop, implement and maintain monthly provider and clinician outreach.
4.    Keep all participant accounts up to date in PowerForce. Must document ALL referrals and provider/clinician outreach in PowerForce.
5.    Serve as a communications liaison among center and referral sources; serve on the Medical Advisory Committee as needed.
6.    Work with center membership team to assist in the transition of participants to membership following completion of program. 
7.    Achieve volume and financial budget expectations for medically integrated programs.
8.    Ensure that all medically integrated program participants are provided with a customized exercise program based on assessment results and appropriate communication with referral sources.
9.    Ensure best practices for data input are being performed during the pre-assessment and post-assessment by the Fitness Team for accurate outcomes.
10.    Responsible for providing participant summary reports for the referring healthcare provider and Power Wellness.  
11.    Respond to member feedback with a high level of professionalism.
12.    Have the ability to perform all the duties outlined in the Fitness Specialist and Personal Training job description as needed.
13.    Encourage employee professional growth through training, supervision, empowerment, continuous performance management and feedback.
14.    Provide regular feedback, write, and conduct interim and annual performance reviews.
15.    Conduct and/or participate in regularly scheduled staff meetings.
16.    The ability to be flexible and accommodating as it relates to center hours, work schedules and scheduling appointments for prospects and members.
17.    Demonstrate complete knowledge of emergency and safety procedures including the use of facility paging system and confidence in calling and communicating with EMS. 
18.    Other duties as assigned.

Qualifications:
- Bachelor's degree from a 4-year college or university in a health-related, exercise science, kinesiology, or physical education major required. Master's degree preferred. 
- Minimum 1 year of supervisory experience preferred.
- Minimum 2 years of experience in the fitness/wellness industry required, preferably in a fitness facility.
- CPR/AED certification required within 90 days of hire.
- Nationally recognized NCCA accredited certification required.
- ACSM certification as Certified Clinical Exercise Physiologist (CEP) or Registered Clinical -Exercise Physiologist (RCEP) preferred.
- Must possess excellent interpersonal and communication skills, and the ability to work with members in a positive, service-based manner.
- Ability to multi-task and maintain a controlled and professional demeanor.
- Proficient computer skills.