About this role
Job Summary
The Business Support Director is responsible in ensuring the smooth functioning of various business operations and providing support to key functions within the organization. This includes the overseeing and managing of the support functions that are essential for the efficient and effective operation of the organization. This includes providing strategic leadership and direction to various support teams, ensuring compliance with industry regulations, and contributing to the overall success and growth of the business.
Job Responsibilities 1
Develop and implement strategic plans for the business support functions, aligning them with the overall organizational goals and objectives.
Oversee budgeting, financial planning, and cost management for support functions, ensuring efficient allocation of resources.
Ensure that the organization complies with industry-specific regulations, permits, and licensing requirements. Stay updated on changes in regulations that may impact the infrastructure industry.
Identify and manage risks associated with business support functions and implement risk mitigation strategies.
Develop and monitor key performance indicators (KPIs) to assess the performance and effectiveness of business support functions.
Provide support to all relevant projects by coordinating with project managers and teams to ensure they have the necessary resources, support, and administrative services.
Maintain effective communication with internal and external stakeholders, including senior management, government agencies, and regulatory bodies.
Identify opportunities for process improvements, cost savings, and operational efficiencies within business support functions.
Develop and implement emergency response plans and procedures to address unforeseen events or crises.
Job Responsibilities 2
Additional Responsibilities 3
Job Knowledge & Skills
In-depth knowledge of business strategy development and implementation processes.
Strong leadership and strategic planning skills to guide the organization's business support initiatives.
Excellent analytical abilities to assess market trends, competitor strategies, and business performance metrics.
Effective communication and collaboration skills to align business support activities with overall strategic objectives.
Proficiency in project management and resource allocation to execute strategic initiatives and drive organizational growth.
ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.
Job Experience
Minimum 8 years working experience, 5 years in a relevant supervisory position, 2 years GCC experience is a plus
Competencies
Education
Other facts
About Power International Holding
Power International Holding (PIH) is a diversified business conglomerate with global reach, structured into six core groups:
Energy, Concessions & Construction
Industries & Services
Telecommunication & Technology
Agriculture & Food Industries
Real Estate
Lifestyle: Hospitality, Entertainment & Catering
Our commitment to sustainable growth is reinforced by a structured approach to resource allocation and centralized functional support, enabling agility and continuous development across sectors. Each group operates with focused specialization while contributing to PIH’s overarching strategy of delivering long-term value.
Through a culture of excellence and collaboration, PIH harnesses the collective strength of its leadership teams, ensuring that each business flourishes while advancing economies and communities. This synergistic model allows PIH to maintain its distinctiveness as a group while driving sustained impact on both a local and global scale.
What you'll do
- The Business Support Director oversees and manages essential support functions to ensure efficient operations within the organization. This role includes providing strategic leadership, ensuring compliance with regulations, and contributing to the overall success and growth of the business.
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