JOB SUMMARY 

The Canteen Supervisor is an integral part of the camper's experience, providing a dynamic platform of service that is unmatched. You will be responsible with helping and assisting the Food and Beverage manager with staff, overseeing of schedules and day to day operations of the Canteen. The goal is to ensure a high level of training and progression, making sure staff is engaged and participating in a responsible manner.   The Canteen - Quick service space at the central hub of campus (pizza, ice cream, etc.)  

WHAT'S IN IT FOR YOU? 

• Summer Season: 3 Meals Daily and Employee Housing Available.  

• Access to our world-class facilities. You will work and play in the same innovative environments as professional and Olympic athletes. 

• Discounts on food, retail and gear.  

• Career Development and growth opportunities here and at our facilities across the globe. 

• A connection with people who share the same passions and embrace each other’s unique and individual styles.  

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Oversight of Food Service Attendants and Cashiers 

• Operate the POS system to process sales, returns, and exchanges accurately 

• Follow company policies for transactions, refunds, and discounts. 

• Lead by example to guests and co-workers, creating positive and inspiring environment     

• Carry out the Woodward Guest Services standards – Be Safe, Be Friendly, Be Helpful, Be Proud.  

• Support and communicate to staff the importance of utilizing tools that allow us to be efficient and ensure procedures and tasks are executed with attention to detail    

• Understand and drive the process of selling and preparing food   

• Maintain ServSafe guidelines and HACCP protocol maintained including record keeping of all cooler temperatures, cooking, cooling and holding temperatures, ware washing temps, sanitizer ppm and thermometer calibration logs   

• Keep the food service area organized and clean, both behind the counter and in the guest seating area.    

• Serve menu items including but not limited to smoothies, coffee, ice cream, pizza slices, pouring sodas, serving hot and cold foods    

• Supervising opening and closing tasks, as well as communicate with the Food and Beverage Manager regarding needs and safety concerns     

• Attend and participate in staff training to acquire knowledge for behavior management techniques, emergency evacuation procedures, etc.    

• Communicate inventory of food and supplies to Food and Beverage Manager    

• Calmly administer patience and compassion with confidence to all guests-parents, campers, staff and VIP's.  

• Communicate any and all maintenance needed to uphold a safe and sanitized food service area  

• Other duties as assigned 

SUPERVISORY RESPONSIBILITIES 

• +/-  5-10 Food Service Staff 

• +/- 10-150 Campers  

KEY SKILLS AND COMPETENCIES 

• Ability to remain calm under pressure and meet deadlines   

• Ability to collaborate well across functions and departments, to work as part of a team   

• Strong interpersonal skills. Able to interact effectively with individuals at all levels of the organization.    

• Ability to work in a fast-paced environment with moderate supervision, agile, and able to pivot quickly   

• Exhibits initiative, responsibility, and accountability   

• Strong attention to detail   

• Comfortable handling confidential information    

• Successful working in an independent and team environment   

• Be punctual and prepared to greet and serve guests in a cordial, professional manner with a smile and positive attitude   

• Ability to develop strong relationships with diverse groups of people   

• Comfortability in interacting with kids aged 7-17    

QUALIFICATIONS 

Required Qualifications 

• 3+yrs Food and Beverage Experience    

• 1+yrs Supervisory Experience 

• Employment in this position is contingent upon successful completion of all pre-hire background checks, including criminal history clearance through the Pennsylvania State Police (PATCH), child abuse clearance through the Department of Public Welfare, Motor Vehicle Record if required by position and federal background screening via FBI fingerprinting 

Preferred Qualifications: 

• 1+ yrs Summer Camp/ Child Care Experience 

PRE-REQUISITES 

Must have or be able to obtain the following prior to starting work: 

Woodward will supply information to assist you in obtaining these if needed.  

• Mandated Reporter Training Certificate 

• Safesport Training Certificate 

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS 

PREFERRED COMMITMENT 

• Pre Camp and Summer Camp