The Camp Store Associate is responsible for operating our retail merchandise locations, creating a welcoming environment for campers, parents, staff, and guests. Retail operations include our Custom Station and Equipment Rental program. This position requires the ability to work in a fast paced and fun environment. 

WHAT'S IN IT FOR YOU? 

• Summer Season: 3 Meals Daily and Employee Housing Available.  

• Access to our world-class facilities. You will work and play in the same innovative environments as professional and Olympic athletes. 

• Discounts on food, retail and gear.  

• Career Development and growth opportunities here and at our facilities across the globe. 

• A connection with people who share the same passions and embrace each other’s unique and individual styles.  

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Knowledgeable in retail sales and operations. Ability to utilize a POS system and software.  

• Willingness to learn product knowledge and ability to make appropriate suggestions to guests. 

• Offer an exceptional level of customer service. Retail employees are responsible for greeting customers, answering questions, and assisting them in finding products. 

• Ability to apply sales techniques, merchandising and implement sales strategies. 

• Custom Station and Rental Program - Use your creativity with our Custom Station. Work with campers to design and create a variety of custom personal keepsakes. Also help operate our Equipment Rental program. 

• Completing opening and closing procedures. Cleaning the store throughout the day, before opening and after closing. This includes setting up product displays, ensuring visual merchandising standards are met, and maintaining a welcoming shopping environment.  

• Regularly restock shelves and monitor inventory levels to ensure that products are available for customers.  

• Fill in to provide support and coverage for other retail areas, as needed. 

• Carry out safety protocols & processes ensuring safety of all campers, guests and staff. 

• Ability to operate in a fast-paced environment 

• Carry out the Woodward Guest Services standards – Be Safe, Be Friendly, Be Helpful, Be Proud. 

• Other duties as assigned  

KEY SKILLS AND COMPETENCIES 

• Be punctual and prepared to greet and serve guests in a cordial, professional manner with a smile and positive attitude.     

• Strong interpersonal skills. Able to interact effectively with individuals at all levels of the organization.   

• Ability to implement ideas.  

• Ability to remain calm under pressure 

• Ability to work in a fast-paced environment with moderate supervision, agile and able to pivot quickly.   

• Exhibits initiative, responsibility and accountability. 

• Strong attention to detail. 

• Comfortable handling confidential information. 

• Ability to develop strong relationships with diverse groups of people.  

• Comfortability in interacting with kids aged 7-17 

• Work a flexible schedule including nights, weekends, and holidays. 

QUALIFICATIONS 

Required Qualifications 

• Customer Service Experience   

• Knowledge of retail operations 

• Knowledge of action sports hard goods   

• Knowledge of merchandising techniques   

• Working knowledge of Microsoft Suite, comfortable presenting and deploying new technologies   

• Provide work related references upon request 

• Employment in this position is contingent upon successful completion of all pre-hire background checks, including criminal history clearance through the Pennsylvania State Police (PATCH), child abuse clearance through the Department of Public Welfare, Motor Vehicle Record if required by position  and federal background screening via FBI fingerprinting 

Preferred Qualifications: 

• High school degree or equivalent preferred    

• Experience working in a camp environment preferred 

PRE-REQUISITES 

Must have or be able to obtain the following prior to starting work: 

Woodward will supply information to assist you in obtaining these if needed.  

• Mandated Reporter Training Certificate 

• Safesport Training Certificate 

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS 

• Physical Capabilities: bend, twist, push, pull, stand, lift 50 lbs.   

• Must be comfortable working in an outdoor and indoor all-season environment.   

• Adhere to all workplace safety practices, expectations, and guidelines.   

• Primary on-site work location: Woodward, PA 

PREFERRED COMMITMENT 

• Preferred Commitment:  June 9th - August 15th 2026