General Manager
full-time•West Lake Hills
About this role
Description
WHO WE ARE
We are a restaurant group that thrives on creating authentic and inspiring experiences for the communities we serve. Through the contributions of countless incredible people, past and present, we’re headed to the moon with a simple mission — to make people feel good. While no one on the team is quite like the other, it’s our common values that keep us united.
- Be Authentic and Humble
- Act with Integrity
- Bring Good Energy
- Achieve as a Team
- Get Extraordinary Results
- Inspire with Hospitality
ABOUT THE GENERAL MANAGER ROLE
As a General Manager your goal is to achieve desired company results with guests, employees, and financials through company aligned objectives and processes.
TO BE SUCCESSFUL YOU MUST
- Coach, develop, and engineer high-performing store leadership teams.
- Attract, retain, and grow talent across all levels, conducting performance reviews and assessing hourly team potential.
- Foster engagement through open communication, cultural alignment, recognition, and team-building initiatives.
- Lead effective store communication and ensure smooth adoption of change initiatives.
- Uphold and coach teams to consistently deliver an exceptional guest experience.
- Drive operational excellence by holding teams accountable to brand standards, systems, and execution.
- Strategically identify and resolve store-specific challenges through cross-functional partnerships.
- Own full P&L accountability — analyze results, build action plans, and drive sustained profitability.
- Utilize scorecards and business insights to identify trends, opportunities, and improve performance.
- Collaborate with ADs and the Lab to address local store needs and optimize operations.
- Promote the brand through local marketing, community presence, and targeted partnerships.
WHY YOU’LL LOVE BEING A GENERAL MANAGER
- Recognition and rewards for your hard work
- Generous meal benefit program
- Access to Medical, Dental and Vision Benefits
- Mental wellness and life event management program
- Fitness discount program
- Telehealth services
- 401K with company match
- Paid time off and earned paid sick time
- Company provided Holidays off
- Company paid life, accidental, and long-term disability benefits.
- Paid Parental leave up to four weeks when eligible.
- Competitive base compensation and potential annual 20% bonus paid quarterly
Requirements
- The position requires 1 year of full-service restaurant General Manager experience or 3-5 years of service industry management experience. Internal candidates must be in good standing and free of performance issues within a 1-year time-period. Combined work experience and education will be considered in decisions.
- Bachelor’s or Associate’s degree in Hospitality, Management, or Business preferred.
- Servsafe and Responsible Alcohol Service Certifications are required
What you'll do
- The General Manager is responsible for achieving company results through effective leadership and operational excellence. This includes coaching teams, driving guest experience, and managing financial performance.
About Postino WineCafe
It’s all in the details - inspiring yet familiar surroundings, high quality, approachable wines and fresh, colorful bruschetta boards built for sharing. We’re on a mission to make sure every moment shared within the space of our four walls is one that leaves you feeling dang good.
Our secret sauce is simple. It's our people. Yep, people.
Our teams are stacked with talented, genuine people and they attract the most awesome, authentic guests through our doors.
It started with a simple vision to create a place where we could all come together and connect. So was born Postino - "Postman" in Italian, as we made our home in a vacant, 1940's brick post office located in Phoenix, AZ. We've thoughtfully brought the spirit of our little post office to new communities, and we're honored day in and day out to share our energy with your energy, coming together to make the community a more connected and meaningful place.
We are seeking individuals who relentlessly pursue excellence and desire to exceed expectations! For more info, visit: https://careers.postinowinecafe.com/
Ready to join Postino WineCafe?
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Frequently Asked Questions
What does a General Manager do at Postino WineCafe?
As a General Manager at Postino WineCafe, you will: the General Manager is responsible for achieving company results through effective leadership and operational excellence. This includes coaching teams, driving guest experience, and managing financial performance..
Is the General Manager position at Postino WineCafe remote?
The General Manager position at Postino WineCafe is based in West Lake Hills, Texas, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the General Manager position at Postino WineCafe?
You can apply for the General Manager position at Postino WineCafedirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.