Mid-Market Account Manager
Full-time•remote•$84k - $125k+ Competitive equity
About this role
We are looking for a dynamic and experienced Mid-Market Account Manager with 3-5 years of B2B SaaS experience to join our growing team. You will be responsible for ensuring customers realize ongoing value from our platform, leading to strong retention and growth. This is a newly established role where you will work closely with our Account Executives and Customer Success teams to identify expansion opportunities, mitigate churn risks, and foster long-term relationships with key accounts.
What will you be doing?
Own and drive Net Revenue Retention (NRR) by ensuring customer retention and expansion.
Proactively manage the entire renewal process to secure timely contract renewals.
Identify and execute on upsell and cross-sell opportunities to align with customer business needs.
Collaborate with Account Executives and Customer Success Managers to deliver a seamless customer experience.
Monitor customer health metrics to proactively address challenges and identify areas for growth.
About Popl
Popl is the #1 In-Person GTM Platform for teams. Our AI-powered SaaS products help companies capture leads and drive revenue from conferences and events.
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Frequently Asked Questions
What does Popl pay for a Mid-Market Account Manager?
Popl offers a competitive compensation package for the Mid-Market Account Manager role. The salary range is USD 84k - 126k per year, plus Competitive equity equity. Apply through Clera to learn more about the full compensation details.
What does a Mid-Market Account Manager do at Popl?
The Mid-Market Account Manager role at Popl involves We are looking for a dynamic and experienced Mid-Market Account Manager with 3-5 years of B2B SaaS experience to join our growing team. You will be responsible for ensuring customers realize ongoing v...
Is the Mid-Market Account Manager position at Popl remote?
Yes! The Mid-Market Account Manager position at Popl is a remote role. Apply through Clera to learn more about their remote work policies.
How do I apply for the Mid-Market Account Manager position at Popl?
You can apply for the Mid-Market Account Manager position at Popl directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.