Position Summary:

This position is an integral leadership position within the Department of Behavioral health and Intellectual disability Services’ Immigrant/Refugee Affairs & Language Access Services (IRLAS) team. The IRLAS Supervisor will be responsible for planning, developing, implementing, monitoring, and evaluating programs and initiatives that ensure equitable behavioral health access for immigrant and refugee communities, including Limited English Proficient (LEP) and Deaf and Hard of Hearing (DFHH) Philadelphians.

Work includes supervising program staff in the review of ongoing programs, program and budget management, and evaluation of programmatic and operational activities. This individual will develop innovative strategies to improve behavioral health and wellness outcomes for immigrants and refugees, expand relationships with community and city partners, and lead cross-department collaboration efforts to achieve programmatic goals, related to language access and immigrant/refugee

This position is currently grant-funded through December 2027. Additional steps are being taken to sustain the position beyond the expiration of the grant.

Duties and Responsibilities:

• Develop and oversee implementation of innovative community engagement activities to address behavioral health, trauma, and wellness of immigrants and refugees, including LEP and DFHH communities.
• Supervise and/or coach staff and/or Recovery Advocates, relevant to programmatic initiatives including, but not limited to, Trauma Informed Peer Services (TIPS), Immigrant Refugee Wellness Academy, and Migration in the 21st Century education series.
• Assist in developing trauma-informed peer programming that is culturally and linguistically responsive to immigrant and refugee communities
• Collaborate with units across Planning Innovation division and DBHIDS to inform and implement strategies related to IRLAS target populations
• Build and expand relationships with city agencies, community organizations, behavioral health providers, and language access vendors to align and coordinate DBHIDS efforts
• Develop and manage program proposals including budget development, vendor identification, expense monitoring, and more
• Prepare written reports and deliver presentations related to IRLAS activities and outcomes
• Analyze public health data to inform program strategies, submit data on programmatic activities, and utilize program data for continuous quality improvement.
• Serve as DBHIDS representative on key cross-departmental meetings to resolve operational barriers and shape policies and programs impacting immigrants and refugees.
• Identify and pursue funding opportunities to support DBHIDS activities related to immigrants and refugee communities
• Support and attend community meetings and community events
• Works a flexible schedule to allow for evening and weekend hours as needed
• Other duties as assigned

Skills Required:

• Knowledge and understanding of adult and child behavioral health and physical health systems and programs, including substance use treatment, housing and supportive services (e.g. case management, certified recovery specialists, etc.)
• Excellent supervisory skills, including ability to motivate and inspire staff
• Ability to foster collaboration, build consensus and inspire a shared vision
• Excellent verbal and written communication
• Ability to present information and findings in a results-driven industry to a variety of audiences
• Ability to be creative, analytic and possess keen problem-solving ability
• Ability to work well with diverse groups of individuals and organizations
• Ability to work with individuals with varying backgrounds, including but not limited to individuals with lived experience in the behavioral health system
• Excellent organizational skills
• Excellent computer skills (Word, Excel, PowerPoint, Outlook)
• Keen awareness of political concerns as they arise and how to best address them on a community-level

Physical Demands:

• Regularly requires walking, standing, stooping, bending, sitting, reaching, pushing, pulling and/or repetitive wrist/hand movements for various lengths of time throughout the day
• Must be able to lift and carry 25 lbs.
• Requires continuous, normal hearing and vision to exchange information
• Regularly works inside in areas that are adequately lighted and ventilated. Some fluctuation in temperature. No protective equipment routinely needed
• Dexterity of hands and fingers to operate office equipment
• Must be able to adapt to continuous changes/demands of the job
• Ability to travel on public transit

Education and Experience:

• Bachelor's degree in Social Work or related field required, Master of Social Work, or related field preferred.
• Four (4) years of experience in behavioral health, serving immigrants and refugees, or related field required
• Minimum of two (2) years supervisory experience required
• Familiarity with Philadelphia behavioral health system, continuum and levels of care
• Bilingual preferred (i.e., Spanish, Chinese- all dialects, Vietnamese, Russian, Arabic, Haitian Creole)

OR

• Any equivalent combination of education and experience determined to be acceptable

Essential Functions:

• Provide leadership, coordination, support, and supervision of IRLAS activities
• Ability to utilize computers and office equipment to complete daily work responsibilities
• Sitting or standing for a minimum of two (2) hours
• Able to work flexible hours, including evenings and weekends as needed
• Ability to work in the community for community engagement
• CWEU Team Leads and Specialties, as well as Community Wellness Specialists as needed

Equal Opportunity Employment:

PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.

Americans with Disabilities Act:

Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided.