About us:  At Plexus, our vision is to help create the products that build a better world.  Driven by a passion for excellence, we partner with leading Aerospace/Defense, Healthcare/Life Sciences and Industrial companies to design, manufacture and service some of the world’s most transformative products, including advanced surgical systems, diagnostic instruments, healthcare imaging equipment, mission critical aerospace systems, and electric vehicle (EV) charging solutions. Visit Plexus.com to learn more about our unwavering commitment to our vision. 

When we invest in our people, we invest in building a better world. 

With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers, their end users and our communities, people are the heart of what we do and who we are. It is our values that unite us and guide us in everything that we do, including how we operate, behave and interact to foster a workplace where every team member feels valued and empowered to contribute their best.  

Our values include: Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating Customer Success. 

As a team member, you will engage in impactful work through global collaboration and the use of emerging technologies, join an inclusive culture where every team member is valued and working toward a greater purpose, and be empowered to reach your full potential through various development programs designed to accelerate your growth. 

Plexus offers a comprehensive benefits package designed to support team members' wellbeing, including medical, dental, and vision insurance, paid time off, retirement savings, and opportunities for professional development. We also prioritize work-life balance and offer a variety of perks to enhance the team member experience.  For more information, visit our US benefits website at usbenefits.plexus.com. Our commitment to pay range transparency fosters an equitable workplace, where everyone can feel valued. The annual compensation range for this position is stated below. The salary offered within this range will be based upon the geographic location, work experience, education, licensure requirements and/or skill level. Salary Range:

Purpose Statement:  The Accounts Receivable Associate I act as a liaison between the organization's customer base and sales organization. They are responsible for the timely collection of outstanding accounts receivable as per the published terms and conditions of the organization. Plays a key role in minimizing the organization's credit risk and safeguarding Plexus' cash position. Responsible for resolving payment discrepancies and proactively reducing accounts receivable delinquencies, thereby satisfying both corporate and department goals for the management of cash liquidity and Days Sales Outstanding.

Key Job Accountabilities:

• Makes outbound collection calls in a professional manner while maintaining customer relations in order to meet cash forecast goals.
• Provides clear written and verbal communication and customer service on collection issues to both external and internal customers to evaluate and maintain credit risk.
• Monitors assigned accounts ensuring payment is received in accordance with company terms and payment due dates, including an active participation in the determination of action steps required to facilitate resolution of delinquent receivables.
• Coordinates all users to resolve cash application issues and proactively identifies root causes contributing to non-payment in order to prevent further occurrences of the same issue.

Education/Experience Qualifications:

• Requires a Bachelor's degree. Typically requires 0-2 years of related experience. A minimum of a High School diploma is required; an Associate’s degree in Accounting is preferred.
• Three (3) years of related experience is required; Five (5) or more years of related experience is preferred.
• A thorough knowledge and understanding of credit and collection transactions and processes is highly desirable.
• Experience within a manufacturing environment is preferred.
• An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.

Other Qualifications:  

• Demonstrated ability to produce concise, customer-focused communication.
• Demonstrated ability to work effectively both independently and across a matrix, global organization.
• Experience with or willingness to learn principles of continuous and process improvement.
• Demonstrated ability to effectively manage financial and/or other confidential information.
• Ability to identify and resolve problems through the effective utilization of available resources, application of analysis skills, and use of professional judgment.
• Intermediate Google Workspace or Microsoft Office skills, with specific emphasis on competency within Excel.

Physical Requirements:  

• Professional office environment with suitable lighting, comfortable temperatures, and low noise level. May require prolonged periods of sitting at a desk, using a computer, and other office equipment. Minimal physical activity is generally involved, emphasizing the importance of good posture and ergonomic workplace arrangements.

Travel Requirements:  

• N/A

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.

We are pleased to provide reasonable accommodations to individuals with disabilities or special requirements.  If you need an application accommodation, please contact us by email at [email protected]. Please include your contact information and clearly describe how we can help you. This email is for accommodation requests only and cannot be used to inquire about the status of applications.

We are an Equal Opportunity Employer (EOE) and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Some offers of employment are contingent upon successfully passing a drug screen and/or background check.