About this role
Description
Join Platinum Dental Services as an RCM Biller – Be the Expert Behind Every Paid Claim!
Why You'll Love Working with Us:
- Comprehensive Health Insurance – Medical, Dental, and Vision (for full-time
employees working 30+ hours/week) - 401K Plan – With a 3% company match to support your long-term financial goals
- Paid Time Off – 1 week of PTO to help you recharge
- Paid Holidays – 6 paid holidays per year
- Bonus Opportunities – Rewarding your accuracy and consistency in claims resolution
Schedule:
Monday - Friday (on-site only – not a remote position)
About the Role: Revenue Cycle Management Biller (Insurance Claims
Focus)
Platinum Dental Services is seeking a detail-driven and tenacious RCM Biller to join our
insurance team. This position is centered around working outstanding insurance claims and
posting insurance-generated revenue. You'll be the financial engine behind accurate collections,
clean ledgers, and closed claims.
If you thrive in claim resolution, understand the urgency of AR follow-up, and enjoy solving
complex billing puzzles— this is the role for you.
Why Platinum Dental Services?
At Platinum, we don’t just fill roles—we build careers. We’re a fast-paced, goal-oriented support
organization that gives you the resources and support to grow your billing expertise, improve
your accounting skills, and make a real difference for the dental practices we serve. This is an
opportunity to master dental RCM processes and build a long-term future in healthcare
accounting.
Ready to take your claims skills to the next level?
Apply now and help drive success— one claim at a time
Requirements
Your Key Responsibilities Will Include:
- Claim Follow-Up: Aggressively work aged and denied claims by identifying issues, appealing denials, and ensuring timely resubmission when needed.
- Account Analysis: Review and reconcile outstanding balances and EOBs to ensure proper insurance adjudication.
- Insurance Payment Posting: Accurately post insurance payments and adjustments to patient accounts in accordance with insurance contracting.
- Documentation & Notation: Maintain detailed notes in the practice management system to track claim status, communication, and resolutions.
- Collaboration: Communicate with dental offices, providers, and insurance companies to obtain necessary documentation or clarify billing details.
What We’re Looking For:
Strong Experience in Insurance Claims Resolution (dental preferred, medical accepted)
Proficiency in Reading EOBs and accurately identifying discrepancies in patient account balances.
Excellent Problem-Solving and Critical Thinking Skills
Strong Attention to Detail and a commitment to clean account management
Clear and Professional Communication Skills – both written and verbal
Ability to Stay Organized While Managing Multiple Insurance Carrier Claims across 40+ offices.
Other facts
About Platinum Dental Services Home Office
“Platinum started as a patient reactivation service for dentists. It quickly evolved into a full Dental Support Organization supporting dentists on the administrative tasks of the dental office. With fully integrated-specialty services, owner dentists get the benefits of delivering full range dental services to their patients. Platinum-supported dentists scale their businesses using the latest technology and inter-disciplinary collaboration. With the patient at the center of dentists focus, patients get better outcomes.” Vince Dilley, Founder
What you'll do
- The RCM Biller will aggressively work aged and denied claims, ensuring timely resubmission when needed. They will also communicate with dental offices and insurance companies to clarify billing details.
Ready to join Platinum Dental Services Home Office?
Take the next step in your career journey