Summary
Location
Alexandria
Type
part-time
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About this role
Planned Companies –Concierge – Job Description
Summary
Planned Companies’ clients realize welcoming tenants, guests and vendors is as important as how the property is kept presentable and safe. To provide this, Planned Lifestyle Services (PLS) is hiring motivated, courteous and knowledgeable Front Desk Associates and Doormen to ensure the best experience and related services are provided and available to all.
Schedule: Monday-Friday (4pm - 8pm) & Saturday 8am-12pm
Primary Job Responsibilities:
- Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
- Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including:
- Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
- Planning and organizing on-site events.
- Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
- Document, secure and track mail, deliveries, and vendor services at designated areas.
- Answer telephones, monitor lobby as well as maintain and control keys & access cards.
Requirements:
- 3+ years of customer service experience.
- Desire and passion to provide a warm and welcoming hello to everyone.
- Excellent written and verbal communication and basic computer skills.
- Knowledge of local attractions and establishments.
- Polite, friendly, self-assured and able to multitask with good time-management.
- Ability to lift up to 50lbs when needed.
Benefits
- Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits.
- All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.
“Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.”
Other facts
About Planned Companies
Planned Companies, an innovative leader in the real estate service industry, is committed to providing the most accountable and professional service for its valued clientele.
Planned Companies, which consists of Planned Building Services, Planned Security Services and Planned Lifestyle Services, provides industry leading janitorial, maintenance, security and concierge services.
With a workforce of over 5,000, Planned currently services residential, corporate, retail and commercial properties throughout regions in the East Coast and West Coast.
Our areas of service include:
Daily Porter/Matron Services, Janitorial Services, Maintenance Personnel, Handymen, Floor Maintenance Programs , Security Personnel, Concierge/Front Desk Personnel, Doormen Personnel, and more
Planned Companies is a FirstService Residential Management Company
For more information on Planned Companies and its services, please visit www.plannedcompanies.com. You can also contact [email protected] or call 973-739-0080.
What you'll do
- The concierge is responsible for greeting and providing direction to tenants, guests, and vendors, as well as developing relationships to enhance their experience. Additional duties include scheduling reservations, planning events, and managing mail and deliveries.
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