Planned Companies –Package Handler – Job Description

Schedule: Sunday - Thursday 3pm to 11pm

Location: Jersey City, NJ

Pay Rate: $18.00

Summary

The Package Handler will be responsible for efficiently managing the receipt, storage, and delivery of packages and mail for a high-end residential condominium community. This position plays a vital role in ensuring seamless operations and delivering excellent customer service to full-time residents. The ideal candidate will have strong organizational skills, attention to detail, and a service-oriented attitude to maintain the quality and integrity of package management services.

Primary Job Responsibilities:

• Receive and log deliveries of packages, mail, and other deliveries for residents into the property management system.
• Notify residents of incoming packages and facilitate the timely and accurate delivery of items.
• Store packages securely in designated areas, ensuring they are organized and easily accessible for retrieval.
• Deliver packages to residents’ units or assist them in picking up items from the storage area.
• Maintain the package room or storage area in a neat, organized, and secure manner.
• Handle special requests from residents, such as scheduling deliveries, sending out packages, or coordinating with delivery services.
• Assist with concierge duties as needed, including answering questions and providing information to residents.
• Maintain records and logs of all transactions related to deliveries and report any discrepancies or issues to the management team.
• Coordinate with building staff and external delivery services to manage bulk deliveries or large items.
• Follow security procedures to ensure that all packages are handled and delivered safely.
• Support the concierge team in creating a welcoming and service-focused environment for residents.

Requirements:

• High school diploma or equivalent required.
• Prior experience in a package handling, concierge, or customer service role is preferred.
• Strong organizational and time management skills.
• Ability to lift and move packages up to 50 lbs.
• Familiarity with package tracking systems and basic computer skills.
• Excellent communication and interpersonal skills.
• Attention to detail and the ability to work independently.
• Positive, service-oriented attitude with a commitment to resident satisfaction.

Benefits

• Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits. 
• All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.

“Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.”