About this role
Job DetailsJob Location: Hobbs - Hobbs, NM 88240Position Type: Full TimeEducation Level: High School or EquivalentTravel Percentage: NegligibleJob Shift: WeekdaysJob Category: ManagementManager in Training
Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of a General Manager in Training. The General Manager in Training will train alongside a current General Manager to lead and support a team dedicated to delivering an excellent experience and revenue growth simultaneously with an opportunity to contribute to every level of the gym's overall success. This involves overseeing the entire operation of the club with the focus on providing a superior customer experience, establishing relationships within the community, developing a full staff all while staying within the operational budget set for the club. The General Manager in Training is responsible for achieving targeted results in the areas of financial sustainability, customer satisfaction, revenue/sales performance, and financial returns. They will be accountable for the successful management, administration, and daily operations of the gym. We are looking for a leader who is results-oriented and committed to quality service.
Essential Duties and Responsibilities:
Effectively recruit, lead, manage, communicate, train and develop an entire staff including Assistant Manager, Front Desk employees, and Fitness Instructors.
Ensure the club opens and closes on time as scheduled using the proper protocols.
Ensure that all issues within the club and on-line, involving both employees and members, are addressed in an appropriate, respectful and timely manner.
Promote a superior customer experience within the club
Complete annual Management appraisals.
Actively promote the Planet Fitness brand within local communities.
Ensure accurate and timely daily deposits.
Ensure and monitor compliance with all policies, procedures and standards.
Monitor performance and effectiveness of staff to meet or exceed revenue goals.
Monitor inventory in the club, ensuring there are adequate supplies.
Monitor and oversee employee payroll and scheduling ensuring the club is adequately staffed at all times.
Responsible for Brand Excellence Review coordination and on-going preparation.
Responsible for completing monthly self-inspections.
Ensure the accuracy of club documentation.
Typical Hours (Initial training hours may vary as well as when the needs of the facility change.)
Monday: 9:00am - 7:00pm
Tuesday: 9:00am - 7:00pm
Wednesday: 9:00am - 7:00pm
Thursday: 9:00am - 5:00pm
Friday: 9:00am - 3:00pm
Saturday: OFF
Sunday: OFF
Skills
Ability to manage multiple responsibilities
Solid work ethic with strong decision-making skills
Self-starter who takes initiative with minimal direction and supervision
Comfortable working a flexible rotating schedule
Basic computer, math, and communication skills required
Superior customer service skills, preferably in the fitness industry
Solid supervisory, diplomacy and listening skills
Basic computer proficiency (Microsoft Suite)
Strong problem resolution skills.
Hard working, goal oriented, enthusiastic and energetic!
Physical Requirements: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.
Minimum Qualifications
Two (2+) years Supervisor or Manager experience in a restaurant or retail environment in a high-volume atmosphere or two years Planet Fitness experience preferred.
Familiarity with Microsoft Office applications (Microsoft Word, Microsoft Excel)
A High School Diploma Or Equivalent required
A Bachelor's Degree or four years supervisor or manager experience preferred
Ability to travel to other clubs as needed
Bilingual a plus
Benefits
Competitive Salary & 401K plan
Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and Illness (Applicable for Full Time Positions)
Paid Time Off benefits (Applicable for Full Time Positions)
Free Black Card membership and fun exercise incentives
Planet Fitness is an Equal Opportunity Employer
Qualifications
Other facts
About Planet Fitness
Planet Fitness is taking the fitness industry by storm!
Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand.
With more than 2,600 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia and Spain, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
NOTE TO JOB APPLICANTS: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.
What you'll do
- The General Manager in Training will train alongside a current General Manager to oversee the entire operation of the club, focusing on customer experience and revenue growth. They will be responsible for managing staff, ensuring compliance with policies, and achieving financial targets.
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