Overnight
full-time•Moline•$0k - $0k
About this role
Job Details
Job Location: East Moline EM - Moline, IL 61265
Position Type: Full-Time/Part-Time
Salary Range: $15.00 - $15.00 Hourly
Job Shift: Night Shift
Job Category: Customer Service
Job Summary
Responsible for new member sales and a positive member experience
Essential Duties and Responsibilities
- Greet/meet potential members, providing a great customer experience
- Handle all front desk related takes, info calls, checking members in, signing up new members, taking potential members on tours, have the ability to handle any changes need to be made to a members account
- Facilitate member services issues and question and forward to Club Manager/Assistant manager as needed
- Help maintain the neatness/cleanliness of the club
Shift Expectations (4 8 hour shifts)
- 1 hour (minimum): Deep cleaning
- 1 hour (minimum): Continued Training
- Full Shift: see Essential Duties and Responsibilities
Qualifications
Essential Behavior Requirements
- Customer Service: communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customers wants and needs.
- Listening: actively listens to customers (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem
- Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
- Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Minimum Qualifications
- Strong customer service skills
- Basic computer proficiency
Physical Demands
- Standing and walking at least 75% of the shift
- Talking in person or on the phone at least 75% of the shift
- Must be able to lift up to 50 lbs less than 30% of the time
What you'll do
- The role involves greeting potential members and ensuring a positive customer experience. Responsibilities also include handling front desk tasks and facilitating member services issues.
About Planet Fitness - Baseline Fitness
Originally started in 2009, we are a Planet Fitness franchisee group that operates 129 clubs throughout North Dakota, South Dakota, Minnesota, Iowa, Illinois, Nebraska, Colorado, Wisconsin, Louisiana and California.
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Frequently Asked Questions
What does Planet Fitness - Baseline Fitness pay for a Overnight?
Planet Fitness - Baseline Fitness offers a competitive compensation package for the Overnight role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.
What does a Overnight do at Planet Fitness - Baseline Fitness?
As a Overnight at Planet Fitness - Baseline Fitness, you will: the role involves greeting potential members and ensuring a positive customer experience. Responsibilities also include handling front desk tasks and facilitating member services issues..
Is the Overnight position at Planet Fitness - Baseline Fitness remote?
The Overnight position at Planet Fitness - Baseline Fitness is based in Moline, Illinois, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Overnight position at Planet Fitness - Baseline Fitness?
You can apply for the Overnight position at Planet Fitness - Baseline Fitnessdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.