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Business Development Manager - Salt Lake City Division
full-time•Salt Lake City
About this role
Company Overview
Overview
Benefits Summary
Pioneer Metal Finishing is the leading surface engineering company in North America. For 75 years, we’ve delivered consistent, quality metal finishing solutions for mission-critical applications. Our advanced surface modification technologies and scalable execution improve the performance of mission-critical products and enhance brand value for companies in the healthcare, automotive, and industrial markets. We encourage you to learn more about opportunities with Pioneer Metal Finishing and join our team today!
Overview
A customer-focused role responsible for growing revenue with new and existing customers at their assigned operating division. The Business Development Manager role is responsible for identifying prospects, developing opportunities, winning new opportunities, onboarding new projects, pricing new projects, and enhancing existing customer relationships. This position functions in tight coordination with our division General Manager, Sales Executives, and the commercial operations team.
Essential Job Duties/Responsibilities
Business Development
- Cultivate new, large-scale business opportunities with prospects and dormant accounts
- Cultivate new business opportunities and relationships with assigned strategic accounts
- Develop sales strategies targeting key prospects, including an engagement roadmap
- Utilize CRM for sales process management, report on opportunity progress via CRM
- Prospect for new customer targets; utilizing ZoomInfo as Pioneer’s lead discovery tool
- Follow up on quote submissions; progressing opportunities through the sales pipeline
- Report on key prospects and new business activity to the commercial, general manager, and executive teams
- Participate in marketing activities; including trade shows, open houses, seminars, etc.
Account Management
- Develop strong customer relationships, operating as the key customer relationship manager for their division
- Grow share of wallet with existing customers; following up on quote requests, managing opportunities/sales process in Pioneer’s CRM
- Manage customer forecasts and upcoming order expectations, communicate effectively to internal stakeholders
- Coordinate with customer care, account management team(s) to drive customers satisfaction
- Develop and communicate at risk issues; hold internal team accountable for action
- Host business reviews with assigned strategic accounts
- Negotiate customer contracts, quality disputes, etc; balancing customer and Pioneer expectations
Commercial Onboarding
- Initiates the Sales, Technical, and Project Planning phase of the Customer Onboarding process necessary to support overall customer growth and operational efficiency.
- Serve as internal project manager for all divisional new product onboarding opportunities [including ones initiated by the other sales team members], holding internal key stakeholders accountable and managing communication with the customer
- Host customer on-site for pre-production, sampling, etc. prior to program launch
Pricing
- Help identify the profitability of products and segments to optimize organizational capabilities and growth of the overall customer portfolio.
- Engage with the pricing owner at the division to develop part-specific quotations
- Engage customers and prospects in pre-quote qualification to ensure the quotation meets customer requirements
- Bring together internal stakeholders for strategic price development
- Lead member of the job review team at the division
- Develop and maintain a deep understanding of the technical capabilities of the division
- Operate as the quote inbox quarterback, pulling in team members for quote request review, kicking out quotes that do not support the divisions' growth objectives
- Other duties as assigned.
Deliverables/Expectations
- Secure division revenue targets for assigned division(s), via existing customer growth, new business acquisition, and price increase realization
- Manage existing customers' sales variances monthly, supporting the S&OP process
- Create and manage pipeline sized sufficiently to support assigned new business sales requirements
- Host business reviews [quarterly, semi-annually, annually] with strategic customers
- New customer onboarding satisfaction
- Opportunity realization “take up” rate, measured as a ratio of invoiced new business sales compared to won opportunity value
Work Environment
- Position is located within an assigned operating division
- Requires collaboration with employees at all organizational levels.
- Able to travel by car with a valid Driver’s License.
Education/Qualifications
- Bachelor’s degree in Business, Sales, Marketing, Manufacturing, or Engineering preferred or equivalent experience.
- 4 – 7 years of experience in; business development / sales / account management
- Proven computer skills including Microsoft Office Suite, Microsoft CRM experience is a plus
- Experience using lead generation/prospecting tools, ZoomInfo experience is a plus
- Proven skills in customer and internal communications.
- Must be approachable and highly motivated with a very high aptitude for problem-solving and leading by example.
- Must be creative, innovative, flexible, adaptable, and highly organized.
- Confidentiality is a must.
- Excellent verbal and written communication skills.
Benefits Summary
We offer the following benefits to Salaried Employees immediately upon hire:
- Medical, dental, and vision insurance (Eligibility begins on day one)
- Company Funded Health Reimbursement or Health Savings Account up to $3,000
- 401(k) plan with a company match
- Annual Incentive Program based on business results
- Company-paid life and accidental death & dismemberment insurance
- Tuition Reimbursement, Career Growth, and Advancement Opportunities
- Flexible Spending Accounts
- Short & Long-Term Disability
- Additional benefits for employee purchase: life insurance, critical illness, voluntary accident, and accidental death & dismemberment
- LiveHealth Online, virtual doctor visits
- Employee Assistance Program
- Paid company holidays
- Competitive Paid Time Off program
- Next-Day Pay: Don’t wait for payday; access your daily pay the next day!
- Employee Recognition and Rewards program
- Fun Recognition Events and more!
What you'll do
- The Business Development Manager is responsible for growing revenue with new and existing customers, identifying prospects, and developing sales strategies. This role also involves managing customer relationships and coordinating with internal teams to ensure customer satisfaction.
About Pioneer Metal Finishing Jobs
Founded in 1945, Pioneer Metal Finishing (PMF) offers the widest array of metal finishing services including anodizing, electroless nickel, chromate, tin zinc and precious metal platings. We have locations across the United States and Mexico. PMF is more than just a metal finisher. We offer "trusted finishes" to customers through proven processes, expertise, and positive long-term relationships with customers and employees alike. PMF has grown considerably since 1945 and strives to help customers achieve their time to market and product differentiation goals through great customer service, technical support, and the widest array of metal finishing processes with our unique, all-in-one philosophy of servicing small to large customers across the industry.
Mission
To create value for our customers, associates and shareholders by providing the highest quality products and services in the metal finishing industry. Our success will be measured by the relationships we build with our customers, employees, suppliers and community. These relationships will be based on trust, respect and commitment to protecting the environment.
Vision
Pioneer will serve its customers and markets by offering the best products and services in our industry. We will accomplish this by providing world-class finishing services specifically targeted to our customers' demands. Striving for continued improvement, we will look at ourselves critically with a mindset of how we can improve service to our customers. Collectively, these efforts will position Pioneer to capitalize on the inability of our competitors to provide top-notch services.
Our Values
Serving Our Customers, Employees and Community
Maximizing Our Potential
Always Strive to Balance Short-Term and Long-Term Goals
Relational Honesty
Trust
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Frequently Asked Questions
What does a Business Development Manager - Salt Lake City Division do at Pioneer Metal Finishing Jobs?
As a Business Development Manager - Salt Lake City Division at Pioneer Metal Finishing Jobs, you will: the Business Development Manager is responsible for growing revenue with new and existing customers, identifying prospects, and developing sales strategies. This role also involves managing customer relationships and coordinating with internal teams to ensure customer satisfaction..
Is the Business Development Manager - Salt Lake City Division position at Pioneer Metal Finishing Jobs remote?
The Business Development Manager - Salt Lake City Division position at Pioneer Metal Finishing Jobs is based in Salt Lake City, Utah, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Business Development Manager - Salt Lake City Division position at Pioneer Metal Finishing Jobs?
You can apply for the Business Development Manager - Salt Lake City Division position at Pioneer Metal Finishing Jobsdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.