The Clinical Resource Specialist RN is responsible for providing support and expertise to field clinical partners to ensure delivery of safe, effective, and high-quality resident care. The Clinical Resource RN will work closely with the Clinical Market Leader to develop, implement, and evaluate clinical programs and initiatives within the Market.

Job Duties

Daily:

· Provide support and guidance to Wellness Leaders, including nurses and other healthcare professionals, throughout the Market.

· Monitor resident care activities and ensure compliance with established guidelines and standards.

· Assist with the development and implementation of clinical policies and procedures.

· Serve as a resource for clinical staff, providing education and training as needed.

· Collaborate with other departments to address clinical issues and improve resident outcomes.

Weekly:

· Conduct regular audits of clinical documentation and practices to identify areas for improvement, including but not limited to reviewing KPI/metrics, enhancing medication/pharmacy management programs, and care delivery standards.

· Participate in cluster meetings to discuss progress, challenges, and strategies for improvement.

· Provide feedback and coaching to clinical staff to enhance their skills and knowledge.

· Collaborate with the Clinical Market Leader to develop and implement quality improvement initiatives

Monthly:

· Analyze data and metrics to assess the effectiveness of clinical programs and initiatives.

· Develop and present reports to the Clinical Market Leader and other stakeholders on the progress and outcomes of clinical initiatives (e.g., support CCA, action plans for deep dive findings, collaborate on a robust med tech & caregiver training)

· Participate in continuing education and professional development activities to stay current with industry trends and best practices.

· Assist with the recruitment, onboarding, and training of new clinical staff. Ensure orientation checklist is completed in a timely manner

Ongoing Responsibilities:

· Support implementation of new and existing programs within the market or globally (boot camp, software integration, programming models, etc.).

· Maintain professional and healthy relationships with all stakeholders (employees, residents, families, 3rd-party providers, etc.).

· Be able to respond remotely or on-site to changing priorities based on market/company needs.

· Review and leverage data of quarterly outcomes for performance improvement opportunities.

· Support assigned market with med. tech training and ongoing DELEGATION needs in compliance with medication rules 26 TAC 553.261 & 22 TAC 225.12.

· Follow documentation, assessment, and monitoring rules outlined in the TX BON regulations 22 TAC 225.6

· Must have a strong knowledge of medication aide program requirements under 26 TAC 557 to support communities hiring certified med aides.

· Other duties as assigned

Work Environment

· Works in office area(s) as well as throughout the communities and remote locations.

· Frequent overnight travel (60% or more)

· Is subject to frequent interruptions.

· Is involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances.

· Is involved in community/civic health matters/projects as appropriate.

· Is subject to injury from falls, burns from equipment, odors, etc., throughout the work day, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants.

· Is subject to exposure to infectious waste, diseases, conditions, etc., including TB, COVID-19 and the AIDS and Hepatitis viruses.

· May be subject to the handling of and exposure to hazardous chemicals.

Physical Demands and Sensory Requirements

· (With or Without the Aid of Mechanical Devices)

· Must be able to move frequently throughout the workday.

· Must be able to perform physical tasks for extended periods of time.

· Must be able to cope with the mental and emotional stress of the position.

· Requires hand-eye coordination, manual dexterity, normal range vision or the use of prosthetics that will enable the senses to function adequately to ensure that the requirements of this position can be fully met (e.g.: accurately read measurements on resident related equipment such as thermometers, monitors, gauges).

· Must be able to function independently, have personal integrity, flexibility and the ability to work effectively with residents, employees, visitors and support agencies.

· Must be in a good general health, demonstrate emotional stability, and not pose a direct threat to the health or safety of other individuals in the workplace.

· Must be able to stand and or walk up to eight hours a day.

· Must be able to sit, kneel, bend, reach, and stretch on a frequent basis.

· Must be able to carry up to 50 pounds and support up to 70 pounds.

· Must be able to push/pull up to 100 pounds.

· Must be able to assist with the evacuation of residents.

Specific Requirements

· Must be able to read, write, speak, and understand the English language.

· Must be able to complete a heavy workload within established time frames.

· Must be able to adjust priorities quickly as circumstances dictate.

· Must meet the minimum age requirements established by the state regulations governing the community.

· Must be of good moral character.

· Must be able to obtain criminal history clearance. Must comply with all training requirements.

· Must be in good standing with state and federal government. Must not be listed on any government exclusion list.

· Possess the ability to make independent decisions when circumstances warrant such action.

· Ability to be calm and level-headed in emergencies.

· Well groomed, professional and possess ability to work harmoniously with other personnel.

· Ability to seek out new methods and principles and be willing to incorporate them into existing admission practices.

· Follows written and oral instructions.

· Knowledgeable in the use of computers, e-mail, spreadsheets and document word processing.

· Maintain patience, tact, cheerful disposition and enthusiasm, as well as ability to handle residents, staff, and visitors, based on whatever maturity level they are currently functioning.

· Ability to travel for training and work related activities.

· Possess a valid driver’s license and a clean driving record with no major violations.

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Qualifications

· Must possess an active, unencumbered RN license in the State where they operate.

· Must be a good steward in representing the company’s mission, vision, and CAPLICO values.

· Possesses a strong understanding of medication management services, coordination of resident care programs, staff competency training requirements, life safety standards, regulatory/state-survey guidelines, and other assisted living operations, supported by verifiable experience in the field.

About Us:

At Pennant Services, we’re transforming senior living, home health, hospice, and home care. Our affiliates operate 180 locations across 14 states, and we’re growing fast! We stand out because we operate independently—without a corporate headquarters or traditional hierarchy. Instead, we provide local leaders with the tools and support they need to thrive, from clinical and legal resources to training and IT support.

At Pennant, we’re driven by our core values, which define our culture and guide our work:

• Customer Second
• Accountability
• Passion for Learning
• Love One Another
• Intelligent Risk Taking
• Celebrate
• Ownership

We believe in empowering our people, fostering excellence, and creating an environment where personal and professional growth thrives. Our culture makes Pennant a truly unique place to work.