About this role
Te whiwhinga mahi: The opportunity
We have an exciting opportunity to support our school-based health services team. This part-time role, based in Hamilton, reports to the Services Manager – School Based Health and provides our amazing school nurses and doctors with essential administrative support.
Key responsibilities include providing day to day support of our clinicians, including team meetings and training events; providing set up and ongoing support with our IT systems and liaising with our key stakeholders. Though the work will be predominantly with our team of nurses and school-based GPs, there may times where administrative support of our other Pinnacle services is required and some flexibility will be required in your role.
This role is fixed-term until December 2026, working 24 hours per week over the school term only.
He kōrero mōu: About you
- A motivated self-starter who has experience in customer service, preferably with some previous exposure to the primary health care environment.
- An individual who is able to demonstrate a high level of accuracy and attention to detail with excellent communication skills.
- A culturally responsive and inclusive team member who is respectful of diverse beliefs, protocols, and practices and is committed to the principles of Tikanga Māori.
- An individual who has a high level of integrity and has the ability to ensure confidentiality of information.
- Someone who is passionate about providing quality health services that meet the needs of young people and their whānau.
Ngā āhuatanga kei a mātou: What we offer
- An opportunity to join a skilled team who passionately pursue our purpose of making it easier for young people to stay healthy!
- An organisation which strives to uphold the principles of partnership, participation and protection underpinned by Te Tiriti o Waitangi.
- A great supportive team environment.
- An environment which encourages a happy, healthy and balanced workforce through flexible workplace offerings.
- Opportunities for career development and training.
- An opportunity to influence and contribute to the wider work of Pinnacle, and a commitment to support your health and well-being.
Mō tō mātou rōpū: About the team
Pinnacle has made an explicit commitment to Māori and our communities to improve equity of health and wellbeing, in accordance with Te Tiriti o Waitangi. We have also made an equity commitment to our Pasifika population.
Visit www.pinnacle.co.nz to find out more about the Pinnacle group.
Me pēhea te tuku tono: How to apply
Please reach out to Teresa McGovern [email protected] to arrange a kōrero before you apply if that is what you need from this process and/or apply below.
Note: We will be screening applications as we receive them to ensure we move swiftly to interview shortly after the advert closes (depending on application numbers this date may change).
Applications close 5pm, Friday 6 February 2026
Other facts
About Pinnacle Group
Primary Health Care Ltd is the largest not-for-profit operator of general practice in Aotearoa New Zealand. We have over 250 staff working across 10 rural and urban practices in Hamilton, Taranaki, Tokoroa and Waihi Beach - caring for around 71,000 enrolled patients.
We are leaders in general practice management, with a strong equity focus on improving health and wellbeing outcomes for Māori and Pasifika. We believe in giving people choice in how they receive primary health care services, using data and connected systems to measure our impact and ensure we're always working to do better.
Primary Health Care Ltd is owned by Ventures, part of Pinnacle Incorporated.
What you'll do
- The role involves providing day-to-day support to clinicians, including organizing team meetings and training events. Additionally, it includes IT system support and liaising with key stakeholders.
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