Financial Counselor

Pinehurst Medical Clinic (PMC)

PMC is a recognized healthcare provider in the communities of Moore County, Lee County, Cumberland County, Chatham County, and the surrounding six counties. Locally owned and managed, PMC offers a broad range of primary and specialty care services to the communities we serve. The physicians and healthcare team of professionals at PMC share a commitment to patient-centered care that is physician-led and utilizes the latest advances in medical technology. This combination of leading-edge medicine and deep compassion for the people we serve has been a hallmark of PMC since 1952.     PMC consists of over 130 providers, approximately 750 employees, and 16 locations. 

What will you do as a PMC Financial Counselor

As a PMC Financial Counselor, you will serve as an essential part of the patient’s experience by ensuring the PMC will be reimbursed for the procedures performed by verifying eligibility and benefits, calculating self-pay costs, and obtaining benefits for procedures scheduled against insurance contracts and approved ASC procedure listings.  The Financial Counselor will also communicate financial and insurance benefits information to patients and document in the patient accounting system.

A day in the life of a PMC Financial Counselor may include:

• Call patient’s Insurance to obtain insurance benefits. 
• Speak with patients regarding benefits and out-of-pocket estimated expenses.
• Make arrangements with patients to pay co-pay & deductibles owed for procedures.
• Obtains financial agreements from patients.
• Documents in patient accounts to what arrangements have been made.
• Documents in patient accounts to what benefits were obtained for each patient.
• Speaks with patients regarding old accounts and makes arrangements for them to pay.
• Being a key piece in the PMC mission by providing the highest quality of care to our patients and the communities we serve.

What we can offer

PMC is proud to support the total health and well-being of our team members so they can thrive personally and professionally.  That’s why, as part of the PMC team, you’ll have a package of benefits that covers your health, well-being, family, and future.  For more information regarding our benefits click here Benefits Information

Required Qualifications

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Preferred Qualifications

• One to two years of experience in a medical office setting is preferred.
• Medical insurance background preferred.
• CPT and ICD-9 coding experience is highly desirable.

Shift: Day Shift (Monday through Friday) no weekends or holidays
Pay Type: Hourly (Non-Exempt)
 
 The Pinehurst Medical Clinic is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.