About this role
SUMMARY:
The primary purpose of this position is to check in golfers for tee times, to direct members and guests to all areas of the resort and to answer phone calls and inform people of different resort activities.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); and a minimum of three months related experience; or an equivalent combination of education and experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greet members/guests and direct to resort amenities.
- Check-in members/guests for golf and assist with merchandise purchases.
- Utilize tee time computer system.
- Handle high volume telephone inquiries.
- Assist professional staff with corporate outings and member tournaments.
- Handle customer relation concerns/issues.
- Responsible for keeping Golf Shop neat and clean throughout the day.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is required to stand for long periods of time; use hands to finger, handle, or feel; and talk or hear. The individual is required to walk and reach with hands and arms. The employee must frequently lift and/or move up to 50 pounds. The individual must be able to multi-task throughout each shift.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually moderate.
Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.
Other facts
About Pinehurst Careers
Our Purpose:
As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.
Pinehurst Resort, located in Village of Pinehurst, NC, is a world class and historic golf destination that also provides premier meeting and event amenities. Best known as The Cradle of American Golf, Pinehurst has hosted more single golf championships than any site in the United States and named as the U.S. Open's First Anchor Site. Pinehurst has served as the host of the U.S. Open in 1999, 2005, 2014 and 2024, with four more major championships scheduled through 2047. The U.S. Women's Open, played here in 2014, returns in 2029.
Opened in 1895 to offer guests a place to gather and enjoy the pine-scented outdoors, today Pinehurst blends the modern luxury of the 2,200-acre property with grand hotels, meeting space to accommodate up to 1,000, championship golf, and an exceptional spa. Easily accessed via Raleigh-Durham Airport (70 miles north), Pinehurst is located in the beautiful Sandhills of North Carolina.
Quick facts:
- 480 upscale guest rooms
- 80,000 sq. ft. of meeting space
- 20 outdoor unique venues to hold gatherings, from the Pavilion at Lake Pinehurst to Glow Golf at night on The Cradle
- 10 golf courses, including famed No. 2, as well as acclaimed designs of No. 4, No. 8, No. 10, and The Cradle short course
- Award-winning Golf Academy
- Mobil Four-Star Spa
- Premier Tennis facility
- Wide variety across 10 restaurants, including fine dining, casual fare, Pinehurst Brewing Co. and more
- Shopping in historic New England-style Village
- Business amenities to suit today’s traveler, including in-house A/V team.
- World Golf Hall of Fame on site
Pinehurst is known for its people, an exceptional staff that does more than cross off a list – they make an event happen, with ease.
At Pinehurst, it’s not just about a meeting. It’s not just about a hotel. It’s about delivering an unforgettable experience.
What you'll do
- The primary purpose of this position is to check in golfers for tee times and direct members and guests to resort amenities. The attendant will also handle phone inquiries and assist with merchandise purchases.
Ready to join Pinehurst Careers?
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