About this role
SUMMARY:
The primary purpose of this position is to ensure timely dispatch of property shuttle service.
EDUCATION and/or EXPERIENCE:
High School diploma or General Education Degree (GED) and a minimum of 3 years related experience; or equivalent combination of education and experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- This position involves driving a company vehicle and/or company insured vehicle. A valid driver’s license is required, along with successful completion of a pre-employment Motor Vehicle Report (MVR) and annual MVRs, according to company guidelines. Follow safe, defensive driving practices at all times, obey all traffic laws, regulations, signals and markings, use a seat belt, and follow Company policies and procedures, including the Substance Abuse Policy. Never drive while under the influence of drugs, alcohol or medications that may impair your ability to operate a vehicle safely, report any accidents immediately and cooperate fully with insurance claims investigations.
- Receive requests for resort guest transportation.
- Communicate shuttle requests to Drivers and track their locations.
- Communicate shuttle arrival time to outlets as appropriate.
- Make decisions to expedite shuttle movement.
- Update vehicle maintenance sheet; regularly inform department staff of vehicle status.
- Create weekly service sheet as needed.
- Coordinate maintenance and cleaning of vehicles.
- Send confirmations to reserved guests.
- Must be able to multi-task in a fast-paced environment.
- Must have strong PC skills.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to sit and to use computer/telephones for extended periods of time. Good vision, good hearing, and clear speech are required.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is fast-paced and the noise level is usually moderate. Office temperatures vary.
Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.
Other facts
About Pinehurst Careers
Our Purpose:
As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.
Pinehurst Resort, located in Village of Pinehurst, NC, is a world class and historic golf destination that also provides premier meeting and event amenities. Best known as The Cradle of American Golf, Pinehurst has hosted more single golf championships than any site in the United States and named as the U.S. Open's First Anchor Site. Pinehurst has served as the host of the U.S. Open in 1999, 2005, 2014 and 2024, with four more major championships scheduled through 2047. The U.S. Women's Open, played here in 2014, returns in 2029.
Opened in 1895 to offer guests a place to gather and enjoy the pine-scented outdoors, today Pinehurst blends the modern luxury of the 2,200-acre property with grand hotels, meeting space to accommodate up to 1,000, championship golf, and an exceptional spa. Easily accessed via Raleigh-Durham Airport (70 miles north), Pinehurst is located in the beautiful Sandhills of North Carolina.
Quick facts:
- 480 upscale guest rooms
- 80,000 sq. ft. of meeting space
- 20 outdoor unique venues to hold gatherings, from the Pavilion at Lake Pinehurst to Glow Golf at night on The Cradle
- 10 golf courses, including famed No. 2, as well as acclaimed designs of No. 4, No. 8, No. 10, and The Cradle short course
- Award-winning Golf Academy
- Mobil Four-Star Spa
- Premier Tennis facility
- Wide variety across 10 restaurants, including fine dining, casual fare, Pinehurst Brewing Co. and more
- Shopping in historic New England-style Village
- Business amenities to suit today’s traveler, including in-house A/V team.
- World Golf Hall of Fame on site
Pinehurst is known for its people, an exceptional staff that does more than cross off a list – they make an event happen, with ease.
At Pinehurst, it’s not just about a meeting. It’s not just about a hotel. It’s about delivering an unforgettable experience.
What you'll do
- The primary responsibility is to ensure timely dispatch of property shuttle service. This includes receiving transportation requests, communicating with drivers, and tracking shuttle locations.
Ready to join Pinehurst Careers?
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