About this role
SUMMARY:
Set up and break down banquet functions following the work list. Clean and return proper storage area. Assist banquet management to ensure guest satisfaction.
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED) and a minimum of three months related experience; or equivalent combination of education and experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- This position involves driving a company vehicle and/or company insured vehicle. A valid driver’s license is required, along with successful completion of a pre-employment Motor Vehicle Report (MVR) and annual MVRs, according to company guidelines. Follow safe, defensive driving practices at all times, obey all traffic laws, regulations, signals and markings, use a seat belt, and follow Company policies and procedures, including the Substance Abuse Policy. Never drive while under the influence of drugs, alcohol or medications that may impair your ability to operate a vehicle safely, report any accidents immediately and cooperate fully with insurance claims investigations.
- Set up, breakdown and store banquet furniture and equipment
- Follow BEO and work list when setting rooms.
- Check in with supervisor and receive duties for the shift.
- Assist all guests when special requests are made.
- Actively participate in maintaining the overall cleanliness of the resort, as well as the banquet department.
- Never disturb any guest's materials or displays left over night.
- Refresh rooms when needed following standards in manual.
- Vacuum carpets in detail in all meeting rooms before setting up.
- Maintain a courteous and professional attitude at all times when dealing with guests and fellow employees.
- Place water in room no more than 30 minutes before function begins.
- Place pads, pens, glasses, water pitcher and candy bowl in proper place.
- Follow Resort Standards of Operation procedures
- In this position you will be expected to be available to work in various locations of Food and Beverage outlets depending on business levels. In addition, you will be expected to work holidays wherever needed even if your primary outlet is closed.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, and talk or hear. The employee must occasionally lift and/or move up to 150 pounds.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.
Other facts
About Pinehurst Careers
Our Purpose:
As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.
Pinehurst Resort, located in Village of Pinehurst, NC, is a world class and historic golf destination that also provides premier meeting and event amenities. Best known as The Cradle of American Golf, Pinehurst has hosted more single golf championships than any site in the United States and named as the U.S. Open's First Anchor Site. Pinehurst has served as the host of the U.S. Open in 1999, 2005, 2014 and 2024, with four more major championships scheduled through 2047. The U.S. Women's Open, played here in 2014, returns in 2029.
Opened in 1895 to offer guests a place to gather and enjoy the pine-scented outdoors, today Pinehurst blends the modern luxury of the 2,200-acre property with grand hotels, meeting space to accommodate up to 1,000, championship golf, and an exceptional spa. Easily accessed via Raleigh-Durham Airport (70 miles north), Pinehurst is located in the beautiful Sandhills of North Carolina.
Quick facts:
- 480 upscale guest rooms
- 80,000 sq. ft. of meeting space
- 20 outdoor unique venues to hold gatherings, from the Pavilion at Lake Pinehurst to Glow Golf at night on The Cradle
- 10 golf courses, including famed No. 2, as well as acclaimed designs of No. 4, No. 8, No. 10, and The Cradle short course
- Award-winning Golf Academy
- Mobil Four-Star Spa
- Premier Tennis facility
- Wide variety across 10 restaurants, including fine dining, casual fare, Pinehurst Brewing Co. and more
- Shopping in historic New England-style Village
- Business amenities to suit today’s traveler, including in-house A/V team.
- World Golf Hall of Fame on site
Pinehurst is known for its people, an exceptional staff that does more than cross off a list – they make an event happen, with ease.
At Pinehurst, it’s not just about a meeting. It’s not just about a hotel. It’s about delivering an unforgettable experience.
What you'll do
- Set up and break down banquet functions according to the work list and ensure cleanliness in the banquet department. Assist banquet management to ensure guest satisfaction and handle special requests.
Ready to join Pinehurst Careers?
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