About this role
SUMMARY:
This position primary responsibility is to serve meals to our Members/Guests.
EDUCATION and/or EXPERIENCE:
High school diploma or General Education Diploma (GED) and a minimum of 3 months related experience; or equivalent combination of education and experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Set up banquet room as instructed by Banquet Manager/Captain to include linen, service ware and glassware.
- Attend meetings before events to learn event particulars, including guest and property expectations.
- Greet guests and respond to requests in a friendly and courteous manner.
- Serve the food and/or beverage in the order and to the expectation of the Banquet Manager/Captain to ensure consistency in the order throughout the banquet.
- Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.
- Replenish beverages as necessary and check with guests for overall satisfaction.
- Check out with supervisor.
- Knowledgeable of menu items, preparation and prices.
- Perform assigned side work.
- Responds to and informs supervisor of any Guest questions, complaints and suggestions or maintenance issues.
- Attend Resort training classes as required.
- Attend outlet staff meetings as scheduled.
- In this position you will be expected to be available to work in various locations of Food and Beverage outlets depending on business levels. In addition, you will be expected to work holidays wherever needed even if your primary outlet is closed.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Employee has the following requirements: ability to stand and walk, use hands and fingers to handle and feel, reach with hands and arms, talk, hear, taste and smell. The Employee occasionally is required to balance and stoop, kneel or crouch. The employee is occasional required to lift and/or move up to 50 pounds.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.
Other facts
About Pinehurst Careers
Our Purpose:
As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.
Pinehurst Resort, located in Village of Pinehurst, NC, is a world class and historic golf destination that also provides premier meeting and event amenities. Best known as The Cradle of American Golf, Pinehurst has hosted more single golf championships than any site in the United States and named as the U.S. Open's First Anchor Site. Pinehurst has served as the host of the U.S. Open in 1999, 2005, 2014 and 2024, with four more major championships scheduled through 2047. The U.S. Women's Open, played here in 2014, returns in 2029.
Opened in 1895 to offer guests a place to gather and enjoy the pine-scented outdoors, today Pinehurst blends the modern luxury of the 2,200-acre property with grand hotels, meeting space to accommodate up to 1,000, championship golf, and an exceptional spa. Easily accessed via Raleigh-Durham Airport (70 miles north), Pinehurst is located in the beautiful Sandhills of North Carolina.
Quick facts:
- 480 upscale guest rooms
- 80,000 sq. ft. of meeting space
- 20 outdoor unique venues to hold gatherings, from the Pavilion at Lake Pinehurst to Glow Golf at night on The Cradle
- 10 golf courses, including famed No. 2, as well as acclaimed designs of No. 4, No. 8, No. 10, and The Cradle short course
- Award-winning Golf Academy
- Mobil Four-Star Spa
- Premier Tennis facility
- Wide variety across 10 restaurants, including fine dining, casual fare, Pinehurst Brewing Co. and more
- Shopping in historic New England-style Village
- Business amenities to suit today’s traveler, including in-house A/V team.
- World Golf Hall of Fame on site
Pinehurst is known for its people, an exceptional staff that does more than cross off a list – they make an event happen, with ease.
At Pinehurst, it’s not just about a meeting. It’s not just about a hotel. It’s about delivering an unforgettable experience.
What you'll do
- The primary responsibility is to serve meals to Members and Guests. This includes setting up the banquet room, serving food and beverages, and ensuring guest satisfaction.
Ready to join Pinehurst Careers?
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