Yawkey House shelter Overnight Counselor
full-time•Boston•$0k - $0k
About this role
Description
SCHEDULE: 40 hours, Friday- Tuesday 11:15pm-7:15am Essential position during weather or other emergencies.
Pays $21.40 - $30 per hour DOE, plus $2.00 (shift differential pay) for every hour worked between 11:00pm – 7:00am
(Salary ranges provided are based on relevant experience and skill set)
LOCATION: 363 Albany Street, Boston, MA; this role works 100% on site.
SUMMARY OF THE POSITION:
The Guest Services Specialist (GSS) works from the Pine Street Inn policy and procedures developed to ensure a safe shelter environment for guests and staff. The Guest Services Specialist has a primary focus on the direct care of guests and, as such, responds to guests in a timely and professional manner based on the prioritization of guests’ needs. The GSS assists with the development and implementation of a housing pathway by motivating guests to rapidly work on housing and connecting guests to appropriate resources.
The Guest Services Specialists will also assist guests in connecting with substance abuse, mental health and medical resources when the shelter cannot safely accommodate a guests needs. The GSS is required to stay energized and focused even when demands are ambiguous and strenuous. The GSS is required to enter data into the Homeless Management Information (HMIS) system and to document reports in keeping with agency policy. The GSS is required to make sound decisions and appropriately seeks guidance from a supervisor.
Requirements
EDUCATION/TRAINING:
REQUIRED:
- High School diploma or GED
PREFERRED:
- Valid MA driver’s license in good standing
- Bilingual English/Spanish
KNOWLEDGE/EXPERIENCE:'
REQUIRED:
- Minimum of one (1) year of experience in the Human Services field
PREFERRED:
- Administering Narcan and CPR in a work setting
- Knowledge in the areas of addiction, recovery, and mental illness
- Knowledge of issues pertaining to the homeless
- Knowledge of area resources
What you'll do
- The Guest Services Specialist focuses on the direct care of guests, responding to their needs and assisting with housing pathways. They also connect guests to necessary resources and document interactions according to agency policy.
About PINE STREET INN INC
With a mission to end homelessness, Pine Street Inn is New England's leading provider of housing, shelter, street outreach and job training to homeless individuals in Greater Boston.
Pine Street Inn welcomes nearly 2,400 homeless individuals daily to provide short- and long-term solutions so that they can begin the journey out of homelessness and into a home and community.
Our vision is to help individuals gain stability and their highest level of independence by offering a wide range of services for every person who turns to Pine Street for help.
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Frequently Asked Questions
What does PINE STREET INN INC pay for a Yawkey House shelter Overnight Counselor?
PINE STREET INN INC offers a competitive compensation package for the Yawkey House shelter Overnight Counselor role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.
What does a Yawkey House shelter Overnight Counselor do at PINE STREET INN INC?
As a Yawkey House shelter Overnight Counselor at PINE STREET INN INC, you will: the Guest Services Specialist focuses on the direct care of guests, responding to their needs and assisting with housing pathways. They also connect guests to necessary resources and document interactions according to agency policy..
Is the Yawkey House shelter Overnight Counselor position at PINE STREET INN INC remote?
The Yawkey House shelter Overnight Counselor position at PINE STREET INN INC is based in Boston, Massachusetts, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Yawkey House shelter Overnight Counselor position at PINE STREET INN INC?
You can apply for the Yawkey House shelter Overnight Counselor position at PINE STREET INN INCdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.