About this role
Who We Are
Pindrop is redefining trust in the digital age. Our patented voice, and video authentication, fraud detection, and deepfake detection technologies protect some of the world’s largest banks, insurers, retailers, and healthcare leaders. As AI-driven threats evolve in the form of synthetic voices, deepfakes, face swapping and more, our solutions stay ahead, helping ensure that the real human and the right human are recognized.
Pindrop is trusted by Fortune 500 enterprises to secure voice interactions, and with $100M ARR we’re entering our next phase of innovation and growth, backed by world-class investors including Andreessen Horowitz, IVP, and CapitalG.
What you’ll do
As a Senior Software Engineer on an undisclosed new product offering, you will design, build, and maintain systems for this new product. This new product is a customer-facing product that uses AI to enable customers to create integrations and implement workflows. You will collaborate closely with other engineering groups, provide technical leadership, and ensure the performance, scalability, and reliability of your team's services.
- Design and build GoLang backend services to support this new product.
- Implement an agentic system that plans changes, generates integration code, runs validation in a sandbox, and reports results for approval
- Own the reliability and performance of the product, from design, implementation, test, and deployment
- Contribute to an intuitive UI that lets users compose and iterate on workflows.
- Play a key role in evolving the product to drive customer adoption.
- Mentor engineers and set standards for code quality and design.
Who you are
- You are resilient in the face of challenges, change, and ambiguity
- You are optimistic and see problems as opportunities
- You are resourceful, excited to uncover innovative solutions, and teach yourself something new when needed
- You take accountability, under-promise, and over-deliver
- You are adaptable and maintain focus on the bigger picture
Your skill-set
- 5 or more years of software engineering experience building distributed systems and APIs
- Experience using AI-driven code development using code assistants (eg: Anthropic or Copilot)
- Strong in one or more object-oriented languages: Go, Java, Python, or C++
- Cloud experience with GCP or AWS
- Experience with data modeling and schema evolution
- Experience with a micro services tech stack deployed in containers, leveraging cloud native solutions
- Strong communication and collaboration
Nice to haves
- Hands-on work leveraging LLMs and/or agents as part of the product
- Experience building evaluation harnesses for LLM quality and safety
- Vector search, embeddings, and retrieval patterns
- Experience integrating multiple vendor platforms together
- Knowledge of workflow or job orchestration concepts such as scheduling, retries, and state machines (using Temporal or similar workflow engines)
- Frontend experience with React or similar
What’s in it for you
As a Pindropper, you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. We’re a passionate group committed to excellence - but that doesn’t stop us from enjoying the journey as a team with chess and poker tournaments, catered lunches and happy hours, wellness programming, and more. Because we take our jobs seriously, we add in time for rest with Unlimited PTO.
Within 30 days, you’ll
- Understand the current services and supported customer workflows.
- Understand integration templates and execution paths.
- Pair with engineers to learn internal tooling, CI, and release practices.
Within 60 days, you’ll
- Contribute changes to the backend and customer-facing workflows.
- Improve tests, observability, and resilience for integration execution.
- Own a developer experience improvement in deployment automation or monitoring.
Within 90 days, you’ll
- Lead implementation or refactor of a component to improve reliability, scalability, or reduce time to onboard new vendors
- Drive architectural improvements in the new product
What we offer
As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer:
- Competitive compensation, including equity for all employees
- Unlimited Paid Time Off (PTO)
- Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
- Best-in-class Health Savings Account (HSA) employer contribution
- Affordable vision and dental plans for you and your family
- Employer-provided life and disability coverage with additional supplemental options
- Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents
- One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family!
- Identity protection through Norton LifeLock
- Recurring monthly Phone and Internet allowance
- One-time home office allowance
- Remote first environment – meaning you have flexibility in your day!
- Company holidays
- Annual professional development and learning benefit
- Pick your own Apple MacBook Pro
- Retirement plan with competitive 401(k) match
- Wellness Program including Employee Assistance Program, 24/7 Telemedicine
This position will be posted for 45 days after September 11, 2025. #LI-Remote
Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer.
What we live by
At Pindrop, our Core Values are fundamental beliefs at the center of all we do. They are our guiding principles that dictate our actions and behaviors. Our Values are deeply embedded into our culture in big and small ways and even help us decide right from wrong when the path forward is unclear. At Pindrop, we believe in taking accountability to make decisions and act in a way that reflects who we are. We truly believe making decisions and acting with our Core Values in mind will help us to achieve our goals and keep Pindrop a great place to work:
- Audaciously Innovate - We continue to change the world, and the way people safely engage and interact with technology. As first principle thinkers, we challenge standards, take risks and learn from our mistakes in order to make positive change and continuous improvement. We believe nothing is impossible.
- Evangelical Customers for Life - We delight, inspire and empower customers from day one and for life. We create a partnership and experience that results in a shared passion. We are champions for our customers, and our customers become our champions, creating a universal commitment to one another.
- Execution Excellence - We do what we say and say what we do. We are accountable for making the tough decisions and necessary tradeoffs to deliver quality and effective solutions on time.
- Win as a Company - Every time we win, we win as a company. Every time we lose, we lose as a company. We break down silos, support one another, embrace diversity and celebrate our successes. We are better together.
- Make a Difference - Every day we have the opportunity to make a positive impact. We operate with dedication, passion, and uncompromising integrity, creating a safer, more secure world.
Not sure if this is you?
We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.
Pindrop is an Equal Opportunity Employer
Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.
Other facts
About Pindrop
Pindrop® solutions are leading the way to the future of voice by establishing the standard for security, identity, and trust for every voice interaction. Pindrop solutions protect some of the biggest banks, insurers, and retailers in the world using patented technology that extracts an unrivaled amount of intelligence from every call encountered. Pindrop solutions help detect fraudsters and authenticate callers, reducing fraud and operational costs, while improving customer experience and protecting brand reputation. Pindrop solutions have been implemented in 8 of the top 10 US banks and 5 of the top 7 US life insurers. Additionally, 70% of Pindrop US customers are Fortune 500.
Pindrop, a privately held company, headquartered in Atlanta, GA, was founded in 2011 and is venture-backed by Andreessen Horowitz, Citi Ventures, Felicis Ventures, CapitalG, GV, and IVP. For more information, please visit pindrop.com.
What you'll do
- As a Senior Software Engineer, you will design, build, and maintain systems for a new customer-facing product that utilizes AI for integrations and workflows. You will also ensure the performance, scalability, and reliability of your team's services while mentoring other engineers.
Ready to join Pindrop?
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