Pilot Company logo
Guest Services Leader
full-timePacific$0k - $0k

Summary

Location

Pacific

Salary

$0k - $0k

Type

full-time

Explore Jobs

About this role

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

Shift Leaders are responsible for supervising employees and general operations of the store. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service.

Pay Rates Starting between: $15.70 - $23.33 / hour

Qualifications

  • Previous experience or working knowledge of retail operations
  • Incredible customer service skills & the ability to help maintain a customer focused culture
  • Must be proficient with a calculator, computer, and other equipment
  • Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
  • Must be able to work a flexible schedule of nights, days, weekends, and holidays
  • Background check is required

Additional Information

  • Fuel Discount
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay
  • Position Category: Guest Services (FIELD-GUESTSRVC)
  • Other facts

    Tech stack
    Customer Service,Retail Operations,Teamwork,Self-Motivated,Communication,Problem Solving,Flexibility,Technology Proficiency

    About Pilot Company

    Company Overview
    Headquartered in Knoxville, Tennessee, Pilot Flying J is the largest operator of travel centers in North America with more than 750 locations throughout the United States and Canada and employs more than 24,000 Team Members. Pilot Flying J services over a million guests every day.

    History
    Founded by James Haslam II, the first Pilot gas station was opened in Gate City, Virginia, in 1958. After more than four decades of rapid growth, expansion and partnership, Pilot and Marathon Oil Company entered an agreement to form Pilot Travel Centers in 2001.

    Over the years, Pilot Travel Centers experienced significant growth and expanded internationally, opening its first travel center in Canada in 2006. In 2007, Pilot bought Marathon Petroleum’s shares and entered a new partnership with CVC Capital Partner in 2008. Two years later, Pilot Travel Centers and Flying J Inc. entered an agreement, officially creating Pilot Flying J on July 1, 2010.

    Culture
    Pilot Flying J is a family-owned and operated business. While much has changed over the last fifty-plus years, Pilot Flying J stands by the same principles upon which it was founded decades ago: integrity, customer service and valuing team members.

    Team size: 10,001+ employees
    LinkedIn: Visit
    Industry: Retail
    Founding Year: 1958

    What you'll do

    • Shift Leaders supervise employees and manage general operations of the store. They assist managers with tasks to ensure facilities are well-maintained and running smoothly.

    Ready to join Pilot Company?

    Take the next step in your career journey

    Frequently Asked Questions

    What does Pilot Company pay for a Guest Services Leader?

    Pilot Company offers a competitive compensation package for the Guest Services Leader role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.

    What does a Guest Services Leader do at Pilot Company?

    As a Guest Services Leader at Pilot Company, you will: shift Leaders supervise employees and manage general operations of the store. They assist managers with tasks to ensure facilities are well-maintained and running smoothly..

    Why join Pilot Company as a Guest Services Leader?

    Pilot Company is a leading Retail company. The Guest Services Leader role offers competitive compensation.

    Is the Guest Services Leader position at Pilot Company remote?

    The Guest Services Leader position at Pilot Company is based in Pacific, Missouri, United States. Contact the company through Clera for specific work arrangement details.

    How do I apply for the Guest Services Leader position at Pilot Company?

    You can apply for the Guest Services Leader position at Pilot Company directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Pilot Company on their website.