About this role
Company Description
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
1. Provide deal processing functions for the Credit team to include the evaluation and processing of credit reviews, credit information management, entering customer data in the Credit billing system, and the administration of applications and other required paperwork
2. Proactively provide support and assistance to the Credit team by reviewing all customer deals and agreements, and identifying concerns with credit application documentation and daily billing activities
3. Support invoicing of direct bill (DB) and fleet customer accounts
4. Maintain client files and perform Ascend account maintenance to include updates to customer information, billing service information, account statuses, and account security
5. Track deals at various stages of the process and ensure expedient movement to completion
6. Coordinate with Sales Department to ensure timely credit approval as well as anticipate, track and resolve customer credit issues
7. Collaborate with cross-functional teams including Accounts Receivable, Technology, Sales, billing card companies, store Team Members and other departments as needed
8. Assist with implementation and testing of new programs and technology
9. Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
10. Ensure all activities are in compliance with rules and regulations
11. Complete other duties as assigned
Qualifications
- High school diploma or equivalent certificate required
- Bachelor’s degree or a minimum of two years’ experience in a credit support position required
- Seeking candidates in Knoxville, TN interested in an onsite opportunity.
Other facts
About Pilot Company
Company Overview
Headquartered in Knoxville, Tennessee, Pilot Flying J is the largest operator of travel centers in North America with more than 750 locations throughout the United States and Canada and employs more than 24,000 Team Members. Pilot Flying J services over a million guests every day.
History
Founded by James Haslam II, the first Pilot gas station was opened in Gate City, Virginia, in 1958. After more than four decades of rapid growth, expansion and partnership, Pilot and Marathon Oil Company entered an agreement to form Pilot Travel Centers in 2001.
Over the years, Pilot Travel Centers experienced significant growth and expanded internationally, opening its first travel center in Canada in 2006. In 2007, Pilot bought Marathon Petroleum’s shares and entered a new partnership with CVC Capital Partner in 2008. Two years later, Pilot Travel Centers and Flying J Inc. entered an agreement, officially creating Pilot Flying J on July 1, 2010.
Culture
Pilot Flying J is a family-owned and operated business. While much has changed over the last fifty-plus years, Pilot Flying J stands by the same principles upon which it was founded decades ago: integrity, customer service and valuing team members.
What you'll do
- The Coordinator, Credit will provide deal processing functions for the Credit team, including evaluating credit reviews and managing credit information. They will also support invoicing and maintain client files while ensuring compliance with rules and regulations.
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