UX/UI Lead

We are looking for a visionary and strategic UX Lead to drive user experience design across our digital products. As a UX Lead, you will guide a team of UX/UI designers and researchers to deliver world-class, user-centered design solutions that are aligned with business goals.

You will play a key role in shaping product strategy, improving design processes, and ensuring that the end-to-end customer experience is seamless, accessible, and impactful. This role combines leadership, mentorship, hands-on design expertise, and cross-functional collaboration.

Key Responsibilities: Leadership & Strategy:

• Own and define the UX strategy across key digital products and platforms.
• Lead, mentor, and inspire a team of UX/UI designers and researchers.
• Champion user-centered design principles and best practices across the organization.
• Collaborate closely with Product, Engineering, Marketing, and Business stakeholders to align UX efforts with company goals.
• Establish and maintain scalable design systems and processes.

Research & Experience Design:

• Plan and lead user research initiatives (interviews, usability testing, surveys, analytics review).
• Translate insights into actionable UX deliverables: personas, user journeys, flows, wireframes, prototypes, etc.
• Ensure a cohesive and accessible experience across all user touchpoints (web, mobile, apps, etc.).
• Advocate for data-driven and inclusive design decisions.
• Define KPIs and success metrics for user experience improvements.

Collaboration & Execution:

• Partner with developers to ensure high-quality implementation of designs.
• Provide clear design direction, critique, and feedback to team members.
• Drive consistency through documentation, design systems, and UI libraries.
• Present UX concepts, designs, and research findings to leadership and stakeholders.

Required Skills & Tools: Design & Research Tools:

• Expert in Figma, Sketch, or Adobe XD
• Proficiency with prototyping tools (e.g., InVision, Framer, Axure, Protopie)
• Solid knowledge of user research tools (e.g., Lookback, Maze, UserTesting, Hotjar, Google Analytics)
• Familiarity with accessibility standards (e.g., WCAG 2.1, ARIA)

Leadership & Soft Skills:

• Strong leadership, mentorship, and project management capabilities
• Exceptional communication, storytelling, and presentation skills
• Ability to balance user needs with business goals
• Strong collaboration with cross-functional teams (Product, Engineering, Marketing)

Technical Awareness:

• Understanding of front-end technologies (HTML/CSS/JS) and development workflows
• Experience working in Agile/Scrum or Lean UX environments
• Familiarity with design handoff tools like Zeplin or Figma Inspect

Qualifications:

• 6+ years of UX design experience with at least 2+ years in a senior or lead role
• Strong portfolio showcasing UX strategy, user research, and end-to-end product design
• Experience designing for web, mobile apps (iOS/Android), and responsive platforms
• Proven ability to lead design thinking workshops and drive innovation
• Bachelor’s degree in Design, HCI, Psychology, or related field (or equivalent experience)

Compensation, Benefits and Duration

Minimum Compensation: USD 56,000
Maximum Compensation: USD 196,000
Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
This position is available for independent contractors
No applications will be considered if received more than 120 days after the date of this post