Assistant Family Experience Director
full-time•Durham
About this role
Description
Seasons at Southpoint is seeking an Assistant Family Experience Director to join their team!
The Assistant Family Experience Director reports directly to the Executive Director.
Shift Details
Mon-Fri ; and on -call
PURPOSE
Scheduling
The Assistant Family Experience Director is responsible for providing leadership and management support of the Assisted Living, Memory Care, and Programming. The AFED is a working leader in the day to day operations directly supervising and assisting the Assisted Living and Memory Care team. This position promotes and integrates the philosophy of Phoenix Senior Living to incorporate wellness in all aspects of the seniors’ lives we serve through ensuring all dimensions (emotional, sense of purpose, physical, social, intellectual and spiritual) are incorporated into the services we provide and embrace.
PRINCIPLE DUTIES AND RESPONSIBILITIES
Scheduling
Resident Care
- Supports with the Planning, organizing, developing the overall management of the Assisted Living and Memory Care neighborhood(s) in accordance with federal, state, local laws and Phoenix Senior Living standards, guidelines and regulations
- Assist with facilitating the Personalized Service Plans (PSP), daily assignment development and monitoring ongoing process and practices
- Assist with maintaining updated Resident Service Information (via book and/or electronic database) according to Phoenix policy
- Participates in and manages the assessment process to determine tier of service with the appropriate staffing levels
- Participates with the Program & Outreach Director to ensure a variety of appropriate and personalized activities which incorporates all dimensions wellness and are available through the day and evening with resident care associate participation
Understands the recognition of resident changes in condition, takes appropriate action
SKILLS AND ABILITIES
Scheduling
- Demonstrated ability to schedule, orientate and train staff
- Understanding of infection control procedures
- Demonstrate the ability to Plan and Organize
- Demonstrate the ability to Multi task and Manage Stress
- Proficient in using MS Office
- Understands and assist with development and implementation of Personalized Service Plans
- Understands advanced directives and end-of-life care
- Understands and embraces the assisted living philosophy
- Demonstrated knowledge of state regulations. Proficient in using state audit compliance tools
- Is proficient in time management skills and adherence to deadlines
- Has exceptional grammar and documentation skills
- Understands basic concepts of risk management
Requirements
EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATION
- Education: Associate degree in Business Administration, Human Resources Administration, Gerontology or other course of study that relates to service to the elderly, preferred.
- 1 – 3 years department supervisory experience in senior living/skilled nursing as well as demonstrated supervisory skills which may include supervising and responsibility of shift/daily operations
- Must have demonstrated Leadership capabilities
- Extensive knowledge and experience in Assisted Living industry and Dementia care
SKILLS AND ABILITIES
Scheduling
- Demonstrated ability to schedule, orientate and train staff
- Understanding of infection control procedures
- Demonstrate the ability to Plan and Organize and Assist in Sales
- Demonstrate the ability to Multi task and Manage Stress
- Proficient in using MS Office
- Understands and assist with development and implementation of Personalized Service Plans
- Understands advanced directives and end-of-life care
- Understands and embraces the assisted living and memory care with activities
- Demonstrated knowledge of state regulations. Proficient in using state audit compliance tools
- Is proficient in time management skills and adherence to deadlines
- Has exceptional grammar and documentation skills
- Understands basic concepts of risk management
PHYSICAL REQUIREMENTS
In an 8 hour workday, associate may stand / walk:
Hours at one time: 0 - 2
Total hours/ day: 4 – 6
In an 8 hour workday, associate may sit:
Hours at one time: 0 - 1
Total hours/ day: 2 – 4
In an 8 hour workday, associate may drive:
30-60 minutes, 1 - 2 times a week
Associate will support / assist: (Maximum lbs)
Frequency: 100 lbs
Occasionally: 200 lbs
Associate will lift / carry (Maximum lbs)
Frequency: 40 lbs
Occasionally: 70 lbs
Height of lift: 3 – 4 feet
Distance of carry: 30 yards
Associate will use hands for repetitive:
Simple grasping, pushing, and pulling, fine manipulation
Associate should be able to:
Bend: Frequently
Squat: Frequently
Kneel: Frequently
Climb:Frequently
Reach:Occasionally, 3 feet
What you'll do
- The Assistant Family Experience Director is responsible for leadership and management support of Assisted Living and Memory Care operations. This includes supervising staff, planning resident care, and ensuring compliance with regulations.
About Phoenix Senior Living
Phoenix Senior Living is a regional owner/operator/developer of senior living communities throughout the Southeastern United States. Headquartered out of Roswell, Georgia, PSL develops and acquires Independent living, assisted living, and memory care communities.
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Frequently Asked Questions
What does a Assistant Family Experience Director do at Phoenix Senior Living?
As a Assistant Family Experience Director at Phoenix Senior Living, you will: the Assistant Family Experience Director is responsible for leadership and management support of Assisted Living and Memory Care operations. This includes supervising staff, planning resident care, and ensuring compliance with regulations..
Is the Assistant Family Experience Director position at Phoenix Senior Living remote?
The Assistant Family Experience Director position at Phoenix Senior Living is based in Durham, North Carolina, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Assistant Family Experience Director position at Phoenix Senior Living?
You can apply for the Assistant Family Experience Director position at Phoenix Senior Livingdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.