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Customer Service Pharmacy Technician
full-time•Pasco County
About this role
Our Company
PharMerica
Overview
PharMerica is hiring a Full-Time Pharmacy Technician in New Port Richey, FL!
Join our closed-door pharmacy team where you’ll work in a non-retail environment, dedicated to meeting the pharmaceutical needs of long-term care and senior living clients. If you’re passionate about delivering exceptional service and high-quality care, we want to hear from you. Apply today and become part of a team committed to making a difference!
Schedule:
M-F: 9am-6:00pm
Benefits and perks for you!
- Medical, Dental, Vision insurance
- Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
- Tuition discounts & reimbursement
- 401(k)
- Company Paid Time Off
- Shift Differential
- DailyPay
- Pet Insurance
- Employee wellness and discount programs
*Benefits may vary by employment status
Responsibilities
Our Customer Service Pharmacy Technician coordinates communication between pharmacy, providers and facilities while resolving prescription issues in a timely, efficient, courteous, responsive, reliable, and respectful manner.
This person will:
- Answer and submit inquiries regarding patient information and medication therapies
- Take requests for refill orders, out on pass, patient discharge orders, and special delivery requests
- Assist the pharmacist with facility and physician office communications
- Obtain patient information for our database by calling patient care representatives and physician offices
- Utilize judgement in knowing when to escalate issues to the management level
- Utilize various programs such as Outlook, Excel and Microsoft Word
- Complete assigned projects upon request in a timely manner
- Perform other tasks as assigned
Qualifications
- High school diploma or equivalent is required
- One year of previous experience with direct client communication - customer service
- Prior healthcare/pharmacy experience preferred
- Strong computer and data entry skills
- Must have good oral communication skills, attention to detail, and problem solving skills
- Pharmacy Technician Certification preferred
About our Line of Business
PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit www.pharmerica.com. Follow us on Facebook, Twitter, and LinkedIn.What you'll do
- The Customer Service Pharmacy Technician coordinates communication between pharmacy, providers, and facilities while resolving prescription issues. They assist with inquiries, refill orders, and patient information management.
About PharMerica
Headquartered in Louisville, Kentucky, PharMerica is one of the largest institutional pharmacy companies in the U.S. With more than 180 long-term care pharmacies in almost every state, we offer a national scope with a local approach, as well as unmatched clinical quality and customer care.
With approximately 6,000 dedicated employees, PharMerica is proud to be home to some of the industry’s best and brightest clinicians and innovators. Check out our current openings, ranging from long-term care pharmacy roles to corporate and other non-clinical opportunities. To support your quality of life, we offer educational opportunities, remote work, and a comprehensive benefits package.
Ready to join PharMerica?
Take the next step in your career journey
Frequently Asked Questions
What does a Customer Service Pharmacy Technician do at PharMerica?
As a Customer Service Pharmacy Technician at PharMerica, you will: the Customer Service Pharmacy Technician coordinates communication between pharmacy, providers, and facilities while resolving prescription issues. They assist with inquiries, refill orders, and patient information management..
Is the Customer Service Pharmacy Technician position at PharMerica remote?
The Customer Service Pharmacy Technician position at PharMerica is based in Pasco County, Florida, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Customer Service Pharmacy Technician position at PharMerica?
You can apply for the Customer Service Pharmacy Technician position at PharMericadirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.