PT
Delivery Manager
full-time•Roswell
About this role
Overview
At PGA TOUR Superstore, we’re always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we’re dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates – driven by our vision to inspire people through golf and tennis.
Position Summary
The Delivery Manager is responsible for overseeing the successful execution of complex technical projects, ensuring timely delivery of high-quality solutions. This role bridges the gap between the Business Enablement Manager, Engineers and stakeholders, utilizing a deep understanding of both technical domains and project management methodologies to navigate challenges and drive project completion.
Duties and Responsibilities:
- Program Ownership: Build and manage delivery plans (milestones, dependencies, risks, budgets) across parallel workstreams.
- Planning & Prioritization: Facilitate quarterly and sprint planning; align teams to strategic initiatives/overall goals, capacity, and critical path.
- Technical Expertise: Provide guidance on technical decision-making and problem-solving, ensuring the use of best practices and innovative solutions in project execution.
- Execution Management: Drive standups, demos, retros; remove blockers; ensure change control.
- Stakeholder Communication: Produce clear status comms and executive readouts; escalate with options and impact.
- Quality & Readiness: Coordinate UAT, cutover, and launch checklists; ensure training, support, monitoring, and rollback plans.
- Vendor & Contract Management: Oversee SOWs, SLAs, and deliverables; manage partner performance and integration timelines.
- Financials: Track actuals vs. forecast; surface variances; support business cases and benefits realization.
- Risk & Compliance: Ensure security/privacy, accessibility, and policy adherence; partner with InfoSec on reviews.
- Continuous Improvement: Analyze delivery metrics; implement playbooks and ways-of-working improvements.
Qualifications and Skills Required:
- Bachelor’s degree in Business, Information Systems, or related field (or equivalent experience). PMP, CSM, or SAFe a plus.
- 6+ years delivering technology initiatives (e-commerce, retail systems, ERP, POS, OMS, CRM, or MarTech preferred).
- Demonstrated success leading cross-functional teams in matrixed organizations.
- Strong command of delivery methods (Agile/Scrum, Kanban, and scaled frameworks) and traditional project controls.
- Excellent communication, facilitation, and stakeholder management skills (from engineers to executives).
- Proficient with Jira/Azure DevOps, Confluence/SharePoint, and standard reporting tools.
Work Environment and Physical Requirements:
This role is based in our vibrant, collaborative office five days a week, with flexibility to accommodate family and life commitments when needed.
- Must be able to stand and/or sit for extended periods of time as the job is completed primarily at a desk each day. Variable desk heights are offered so alternatively sitting and/or standing at the desk is optional.
- Flexibility to work extended and varied hours as needed.
Travel:
- Up to 10% of travel is required.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination isn’t just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination.
An associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report.
What you'll do
- The Delivery Manager oversees the execution of complex technical projects, ensuring timely delivery of high-quality solutions. This role involves managing delivery plans, facilitating planning sessions, and driving project completion while communicating with stakeholders.
About PGA Tour Superstore
At PGA TOUR Superstore, golf and tennis’ leading equipment and apparel destination across the United States, our vision to inspire guides all that we do – including how we grow, train and reward our team.
As part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore strives to create a family atmosphere for all of our Associates. We believe in hiring, training and growing individuals who are passionate about our business and embody our company’s core values: put people first, listen and respond, include everyone, innovate continuously, lead by example and give back to others. This commitment to our people, coupled with our expertise in the business, has led us to be one of the fastest growing specialty retailers in the country.
PGA TOUR Superstore is headquartered in metro-Atlanta, Georgia, whose chairman and controlling owner (through AMB Group, LLC) is Arthur M. Blank, owner of the NFL’s Atlanta Falcons and MLS’s Atlanta United and co-founder of The Home Depot.
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Frequently Asked Questions
What does a Delivery Manager do at PGA Tour Superstore?
As a Delivery Manager at PGA Tour Superstore, you will: the Delivery Manager oversees the execution of complex technical projects, ensuring timely delivery of high-quality solutions. This role involves managing delivery plans, facilitating planning sessions, and driving project completion while communicating with stakeholders..
Is the Delivery Manager position at PGA Tour Superstore remote?
The Delivery Manager position at PGA Tour Superstore is based in Roswell, Georgia, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Delivery Manager position at PGA Tour Superstore?
You can apply for the Delivery Manager position at PGA Tour Superstore directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.