It’s an exciting time in technology, and that buzz is felt throughout PetSmart! We are continuing to grow at a faster pace and we want to continue to provide best-in-class experiences for pets and pet parents.

Our Technology team has 6 different departments: Information Security, Service Delivery, Business Enabling Systems, eCommerce & Marketing Technology, Data and Stores, Services & Supply Chain.

Whether it’s online or in our stores, the work that the IT team does is instrumental in PetSmart’s success. We have a strategic and actionable plan underway and are looking for associates who are just as excited about it as we are.

Collaborative Work Environment:
At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote “flex day” (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.

Solutions Architect – Enterprise Applications (Retail & Omni-Channel)

Company:

PetSmart

Experience Level:

5–7 years

Role Summary

PetSmart is seeking a Solutions Architect with 5–7 years of experience designing and delivering enterprise application solutions within a retail, omni-channel environment. This role is responsible for translating complex business needs into scalable, secure, and resilient technical architectures, with a strong focus on order management, fulfillment, pricing, inventory, replenishment, and enterprise integrations.

Key Responsibilities

• Design end-to-end enterprise application solutions supporting PetSmart’s retail and omni-channel business capabilities
• Architect solutions supporting order management, fulfillment, retail pricing and promotions, replenishment, and in-store inventory management
• Translate business and functional requirements into solution designs, architecture diagrams, and technical specifications
• Define target-state and transition architectures aligned with PetSmart’s enterprise roadmaps and business strategy
• Evaluate and recommend technology solutions, balancing SaaS capabilities, configuration, and custom development
• Ensure solutions meet enterprise non-functional requirements including performance, scalability, security, availability, resiliency, and supportability
• Create and maintain conceptual, logical, and physical architecture views; document architecture decisions, constraints, and tradeoffs
• Partner with Enterprise Architecture, Security, Operations, and DevOps teams to ensure alignment with standards and operational readiness
• Identify architectural risks, dependencies, and tradeoffs; evaluate alternative solutions and recommend optimal paths forward
• Partner with Enterprise Architecture to ensure solution designs consistently adopt enterprise standards, patterns, and architectural guardrails

Required Qualifications

• 5–7 years of experience in Solution Architecture, Enterprise Architecture, or Senior Technical Design roles
• Retail industry experience supporting omni-channel or multi-channel commerce environments
• Strong experience with enterprise integrations and distributed systems
• Ability to communicate complex technical concepts to technical and non-technical stakeholders

• This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients.
• Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and drive results.
• On-site presence in accordance with our FlexSmart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team.

* This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position.

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. 

We’re more than a workplace, we’re Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what’s right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

• Pet-friendly environment, bring your pets to work and enjoy the on-site dog park!
• On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
• “Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
• “Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more
• “Lil Paws” NAEYC-accredited onsite childcare facility providing high-quality early education
• Paid Volunteer Opportunities to spend time doing good for causes close to heart
• Print Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more

 PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.