Sales Coordinator
full-time•Petoskey
About this role
Job Details
Job Location: Corporate Headquarters - Petoskey, MI 49770
Position Type: Full Time
Job Shift: Day
Petoskey Plastics aspires to stand out as an industry leader in sustainability, using advanced recycling technology to manufacture high-quality films, bags, and resins from post-consumer materials. Our commitment to eco-friendly innovation sets us apart, as we strive to earn the appreciation and respect of our customers, associates, and communities. If you are seeking a family-oriented company that values career growth and provides robust paid training, explore the comprehensive benefits listed below to see how Petoskey Plastics can support your professional journey.
We’re headquartered in Petoskey where our Lake Michigan shores are clasped by rhythmic waves of seafoam and cobalt. We’re honored to have roots in Texas, Tennessee, and Indiana as our production has expanded over the years. Our custom-engineered solutions tackle a variety of industries, including automotive, industrial, institutional, retail, construction, home improvement, medical, and more.
Always moving forward! > IN THE NEWS
A few of our over 20 competitive benefits:
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Medical, Prescription, Dental, and Vision benefits - valued at $4/hr over your base pay!
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PTO
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Petoskey Plastics pays 3% of your annual earnings into your 401k regardless of your contribution!
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Profit Sharing
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Tuition Reimbursement
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Wellness Reimbursement (up to $400 annually)
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Life Insurance
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Short- and Long-Term Disability
The Sales Coordinator serves as the main point of contact between Sales, Manufacturing, Purchasing, Accounting, Shipping and our customers. They also handle day to day activities around purchase order fulfillment including receiving, processing, and overseeing orders until the customer receives the product satisfactorily. Additionally, they manage returns and adjustments requested by the customer, and stay informed about new products and pricing. The Sales Coordinator plays a crucial role in supporting our customers and ensuring the seamless flow of the sales process.
Responsibilities
- Establish strong business relationships with customers and act as a liaison with internal departments including Sales, Scheduling, Manufacturing, Shipping, and Accounting
- Answer inbound customer calls and handle administrative requests in a timely manner
- Update part numbers and pricing templates in our ERP system and customer portals as required
- Assist with samples and trade show promotions
- Process sales orders accurately and efficiently, ensuring all details are recorded correctly and orders are fulfilled according to customer requirements and company policies
- Work with division manager, customer, and scheduling to ensure forecasts are accurate and up to date
- Assist in implementing new and updated procedures
- Create, review and analyze internal reports (i.e. open order reports, aged inventory, TDF reports)
- Deliver timely information regarding status of PO’s to customers and provide solutions to ensure customer satisfaction
- Identify continual improvement opportunities
- Follow company policies and standard operating procedures; attend company meetings and events as required
- Track and measure on-time delivery and work closely with warehouse and shipping
- Quality Management System adherence
- Perform additional duties as assigned by management
Qualifications
Education
- Associates or Bachelor's degree in Business Administration preferred, or related field
Experience
- Proven experience in a similar role, preferably in a sales or customer service environment
Knowledge, Skills, Abilities
- Detail-oriented with a high level of accuracy in data entry and order processing
- Strong organizational skills with the ability to multitask and prioritize effectively
- Excellent communication and interpersonal skills
- Analytical, mathematical or other quantitative skills
- Task and detail oriented
- Ability to work independently as well as part of a team in a fast-paced environment
- Flexibility to adapt to changing priorities and deadlines
- Service oriented approach to problem solving
- Ability to understand and navigate various customer portals as required
- Maintain a polite and professional tone in all forms of communication, including emails and meetings
- Proficient in Microsoft Office Suite
Essential Functions
- Regular and Reliable Attendance
- Standing
- Sitting
- Walking
- Lifting/Carrying up to 30 pounds
- Reading
- Writing
- Problem Solving
- Decision Making
- Concentration
What you'll do
- The Sales Coordinator serves as the main point of contact between various departments and customers, managing purchase order fulfillment and ensuring customer satisfaction. They also handle returns, adjustments, and stay informed about new products and pricing.
About PETOSKEY PLASTICS
Since 1970, Petoskey Plastics has been the innovator in manufacturing blown plastic film and bags that are engineered for performance. We are an industry leader supplying the automotive, grocery, medical, recycling, food, retail, packaging and construction industries with engineered solutions that meet specific needs.
We first began recycling in 1978, and have never stopped thinking green. Our Greencore® closed loop recycling program takes used plastic out of the waste stream and puts it back into customer products. Thanks to our innovative, multi-layer manufacturing process, we're supplying our customers with high-performance polyethylene products that are good for them and good for the environment.
Our corporate headquarters and original manufacturing plant are located in beautiful Petoskey, Michigan, with additional manufacturing facilities in Morristown, TN; Hartford City, IN; and McKinney, TX. Hartford City is the home of our, 300,000 square foot recycling and distribution facility. The main sales office is located in Birmingham, Michigan.
Our mission at Petoskey Plastics is to earn the appreciation and respect of our customers, associates, and communities. This philosophy has led to continuous growth since our founding in 1969.
We use environmentally responsible manufacturing and packaging processes that preserve resources, reduce our carbon footprint and improve our quality of life.
Ready to join PETOSKEY PLASTICS?
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Frequently Asked Questions
What does a Sales Coordinator do at PETOSKEY PLASTICS?
As a Sales Coordinator at PETOSKEY PLASTICS, you will: the Sales Coordinator serves as the main point of contact between various departments and customers, managing purchase order fulfillment and ensuring customer satisfaction. They also handle returns, adjustments, and stay informed about new products and pricing..
Is the Sales Coordinator position at PETOSKEY PLASTICS remote?
The Sales Coordinator position at PETOSKEY PLASTICS is based in Petoskey, Michigan, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Sales Coordinator position at PETOSKEY PLASTICS?
You can apply for the Sales Coordinator position at PETOSKEY PLASTICSdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.