PM
Administration Officer - Day Therapy Unit
part-time•Melbourne•A$58k - A$64k
About this role
At Peter Mac we aim to continuously improve cancer care, research and education across all cancers and for all people affected by cancer: changing lives, breaking new ground. Everything we do is underpinned by our core values, Excellence, Compassion and Innovation. Welcoming people from a wide variety of different backgrounds and experiences is critical to fostering innovation, cultivating compassion, attracting and retaining top talent and providing the best possible cancer care for our patients.
YOUR ROLE IN OUR FUTURE
Day Therapy Administration Officer
Ongoing, Part-Time Role available! - 40 Hours per Fortnight
The Day Therapy Department seeks a friendly, proactive worker to join our dynamic team in a fast-paced working environment in a permanent, part-time position.
The Day Therapy Administration Officer acts as, among other duties, front of house reception for the service and are expected to provide high level customer service to patients, families, and colleagues in a professional and timely manner.
They are responsible for ensuring day to day departmental operations run smoothly by providing administrative support in: efficiently arriving and departing patients, preparing and processing documentation, attending to patient and staff queries in person, by phone or email and booking reviews and appointments.
Applicants should have a keen eye for detail and enjoy working both autonomously and as part of a team. We are looking for candidates with excellent customer service and demonstrated IT skills. Experience using patients’ administration systems in particular iPM and EPIC is highly desirable.
Remuneration as per Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025. Grade 1: Year 1 (HS1) $58,442.80 per annum (full-time equivalent - to be pro-rated for part-time) to Grade 1: Year 5 (HS17) $64,610.00 per annum (full-time equivalent - to be pro-rated for part-time) depending on candidate experience. To be discussed with Hiring Manager.
Applicants to this role should provide a covering letter outlining relative key skills and experience to assist us with our assessment.
For further information about this opportunity, click Apply to be redirected to the Peter Mac Careers page where you can review the position summary. Alternatively, please contact us using the information below for a confidential discussion.
Hiring Manager: Edita Selmic
Contact Number: 03 8559 5348 or 03 8559 6324
Email: [email protected]
Applications Close: 11:59PM, Thursday 12 February 2026
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Position Summary
The Day Therapy Administration Officer role provides clerical and administrative support to patients, their families and the staff attending and providing care in Day Therapy.
The key responsibilities of the Day Therapy Administration Officer role are to:
- Act as the first point of contact and provide excellent customer service to patients, relatives, general public and staff for the designated unit.
- Provide appointment booking support for patients and clinical staff across all services, ensuring patients are notified of all new and changed appointments in a timely manner.
- Provide knowledge of the Patient Administration System (PAS), other IT systems as required and administrative processes relating to patient registrations, admissions and discharges, appointments and revenue management.
- Provide administrative support for the clinical staff in Day Therapy
Enterprise Agreement
Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025
Classification or Salary Range
HS1
Immunisation Risk Category
Immunisation Category C
Key Relationships
Internal
- All clinical staff working in Day Therapy at Peter Mac
- Tumour stream
- Patient Navigators
- Other Patient Services Administrative teams
- Health Information Services
Skills
| Essential Requirements |
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| Desirable Requirements |
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Key Accountabilities
| Key Accountabilities | Demonstrated by / Key Performance Indicators |
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1. Provide exceptional customer service |
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2. Accurately and efficiently process patient activities |
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3. Prepare accurate and timely reports |
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4. Support the work of the team and department |
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For further information about this opportunity, click Apply to be redirected to the Peter Mac Careers page where you can review the position profile. Alternatively, please contact us for a confidential discussion.
Peter Mac is a child safe organisation and has a commitment to child safety and wellbeing.
WHY WORK FOR PETER MAC
- Peter Mac offer a range of benefits which support our people both personally and professionally.
- Our staff benefits include award winning facilities, professional development and events, a health and wellbeing program, flexible work practices and policies and financial benefits such as salary packaging.
- We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with a disability.
What you'll do
- The Day Therapy Administration Officer provides clerical and administrative support to patients and staff in the Day Therapy unit. Key tasks include managing patient appointments, processing documentation, and ensuring smooth departmental operations.
About Peter MacCallum Cancer Centre
Peter MacCallum Cancer Centre (‘Peter Mac’) is a world leading cancer research, education and treatment centre and Australia’s only public health service dedicated to caring for people affected by cancer.
With more than 4,000 employees, including 700+ laboratory and clinical researchers, we’re focused on providing better treatments, better care and potential cures for cancer.
Our values are Compassion, Excellence and Innovation.
We offer a range of staff benefits which support our people both personally and professionally, including:
• Up to $11,660 in salary packaging to increase your take home pay
• Discounted health insurance and eye care
• A comprehensive health and wellbeing program
• Pathways for professional development and career opportunities
• Flexible working arrangements wherever possible
• Up to six weeks annual leave plus additional purchased leave
Our main site in Parkville, Melbourne, a state-of-the-art, purpose-built facility, offers public transport options at our doorstep and end of trip facilities for cyclists, along with onsite eateries, coffee shops and relaxing rooftop garden spaces.
We also have six additional sites providing radiation therapy services to patients in Moorabbin, Box Hill, Bendigo and Sunshine, plus our imaging centre in East Melbourne.
Peter Mac celebrates, values and supports a diverse and inclusive environment that reflects our vibrant community.
We encourage job applications from anyone identifying as Aboriginal and/or Torres Strait Islander. We also welcome anyone who identifies as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age to apply for our roles.
Join us and break new ground and change lives.
Peter Mac acknowledges the Traditional Owners of the land on which our sites are located throughout Victoria. We recognise their strength and resilience and pay our respects to their Elders past and present.
Ready to join Peter MacCallum Cancer Centre?
Take the next step in your career journey
Frequently Asked Questions
What does Peter MacCallum Cancer Centre pay for a Administration Officer - Day Therapy Unit?
Peter MacCallum Cancer Centre offers a competitive compensation package for the Administration Officer - Day Therapy Unit role. The salary range is AUD 58k - 65k per year. Apply through Clera to learn more about the full compensation details.
What does a Administration Officer - Day Therapy Unit do at Peter MacCallum Cancer Centre?
As a Administration Officer - Day Therapy Unit at Peter MacCallum Cancer Centre, you will: the Day Therapy Administration Officer provides clerical and administrative support to patients and staff in the Day Therapy unit. Key tasks include managing patient appointments, processing documentation, and ensuring smooth departmental operations..
Is the Administration Officer - Day Therapy Unit position at Peter MacCallum Cancer Centre remote?
The Administration Officer - Day Therapy Unit position at Peter MacCallum Cancer Centre is based in Melbourne, Victoria, Australia. Contact the company through Clera for specific work arrangement details.
How do I apply for the Administration Officer - Day Therapy Unit position at Peter MacCallum Cancer Centre?
You can apply for the Administration Officer - Day Therapy Unit position at Peter MacCallum Cancer Centredirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.