Implementation Project Manager

Overview

Who We Are

Ready to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the health experience to improve health and reduce costs for companies and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we’re shaping a healthier, more engaged future.

Responsibilities

Ready to Lead Client Launches That Set the Foundation for Long-Term Success?

Why This Role Matters

Implementation Project Managers are the architects of client success at Personify Health. You'll be the trusted guide ensuring new clients and expansion projects launch smoothly and confidently. By coordinating complex implementations across internal teams, third-party partners, and client stakeholders, you directly influence whether clients achieve their health and wellbeing goals from day one. Your project management expertise translates technical complexity into seamless client experiences, setting the stage for long-term partnerships and measurable impact on member health outcomes.

What You'll Actually Do

Lead client implementations: Project manage implementation of new Personify Health customers and expansion of purchased services while ensuring highest level of client satisfaction for successful launch.

Drive project coordination: Maintain overall implementation project ownership while coordinating activities and deliverables among all internal Personify Health departments for seamless execution.

Serve as solutions expert: Act as subject matter expert on all operational aspects of Personify Health solutions while employing standard project methodology, processes, and procedures.

Manage integration activities: Coordinate operational and tactical activities for supporting 3rd party integrations while responding to and resolving client requests during implementation.

Facilitate client feedback: Solicit client feedback and share insights with Product Development for consideration in continuous product enhancement initiatives.

Support platform migrations: Project manage platform migrations on as-needed basis while ensuring smooth transitions and minimal disruption to client operations.

Enable business development: Participate in pre-sales activities to drive new business including RFP completion, prospect sales calls, and in-person finalist meetings when needed.

Provide supplemental support: Deliver operational and tactical support to Account Management and Client Delivery teams on as-needed basis for optimal client experience.

Drive continuous improvement: Participate in process improvement initiatives to enhance scalability of implementation services and operational efficiency.

Qualifications

What You Bring to Our Team

Education & Experience:

• Bachelor's degree or equivalent in related discipline
• 2-3 years project management or software implementation experience with complex projects and large corporate clients
• Previous experience working directly with clients strongly preferred
• Experience in Software as a Service (SaaS) and wellness/wellbeing/healthcare environments (preferably both)

Technical Skills:

• Proficiency in Microsoft Office suite
• Project management tools (Microsoft Project, Smartsheet) preferred
• Ability to navigate dynamic technological environments

Why You'll Love It Here

We believe in total rewards that actually matter—not just competitive packages, but benefits that support how you want to live and work.

Your wellbeing comes first:

• Comprehensive medical and dental coverage through our own health solutions (yes, we use what we build!)
• Mental health support and wellness programs designed by experts who get it
• Flexible work arrangements that fit your life, not the other way around

Financial security that makes sense:

• Retirement planning support to help you build real wealth for the future
• Basic Life and AD&D Insurance plus Short-Term and Long-Term Disability protection
• Employee savings programs and voluntary benefits like Critical Illness and Hospital Indemnity coverage

Growth without limits:

• Professional development opportunities and clear career progression paths
• Mentorship from industry leaders who want to see you succeed
• Learning budget to invest in skills that matter to your future

A culture that energizes:

• People Matter: Inclusive community where every voice matters and diverse perspectives drive innovation
• One Team One Dream: Collaborative environment where we celebrate wins together and support each other through challenges
• We Deliver: Mission-driven work that creates real impact on people's health and wellbeing, with clear accountability for results
• Grow Forward: Continuous learning mindset with team events, recognition programs, and celebrations that make work genuinely enjoyable

The practical stuff:

• Competitive base salary that rewards your success
• Unlimited PTO policy because rest and recharge time is non-negotiable
• Benefits effective day one—because you shouldn’t have to wait to be taken care of

Ready to create a healthier world while building the career you want? We're ready for you.

No candidate will meet every single qualification listed. If your experience looks different but you think you can bring value to this role, we'd love to learn more about you.

Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice.

In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $65,000 to $85,000. Note that compensation may vary based on location, skills, and experience. This position is eligible for medical, dental, vision, and other benefits.

We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing.

#WeAreHiring #PersonifyHealth

Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to [email protected]. All of our legitimate openings can be found on the Personify Health Career Site.