Data Engineer

At Percepta, we bring first-class service across each market we support. As a Data Engineer working remotely, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

What You’ll Be Doing 
The Data Engineer, Business Analytics will be the leader in building, developing, and expanding data strategy in support of artificial intelligence products for the organization.  The data engineer will work with internal and external clients identifying opportunities for optimization in processing, storing, and retrieve unstructured data across the product pipeline including ingestion, transformations, storage, access, and design that facilitates operational interactions.

During a Typical Day, You’ll
•    Provide thought leadership on architecture and design for Generative AI products
•    Be a SME in technical and functional aspects of products and data integrations
•    Proactive identification of internal and external dependencies, highlighting issues, scope changes, and progress against project plan
•    Facilitate cross team development with technical team including ML Engineers, Data Analysts, and Web App/Dashboard Developers to implement feature pipelines and product databases
•    Collaborate with business stakeholders to understand data requirements
•    Provide technical support to assist clients and partners during and after product implementation
•    Develop and expand our data strategy best practices for developing Gen AI products
•    Engage in professional development opportunities to remain up to date on best practices surrounding data strategy to support Gen AI products

What You Bring to the Role 
•    Undergraduate Degree required
•    Graduate Degree in STEM related field or equivalent

Experience and Skills
•    3+ years of relevant work experience 
•    Understanding of Agile Software Development Lifecycle and Scrum project planning/execution skills
•    Understanding of complex data flows, identification of data processing bottlenecks and designing and implementing solutions
•    Ability to assess business rules, collaborate with stakeholders and perform source-to-target data mapping, design and review
•    Proficient in Python, SQL, Scala 
•    Experience in software development in a production environment.
•    Experience in cloud computing and data storage
•    Experience with vector databases and various lookup techniques (Pinecone, Faiss, etc.)
•    Experience processing large sets of structured, semi-structured, and unstructured data (cleansing, storage, retrieval)
•    Experience working with MLOps teams is preferred
•    Experience supporting Web Applications is preferred
•    Work experience with batch and real-time processing frameworks (Hadoop, Apache Storm, Apache Kafka, Apache Spark etc.) is a plus
•    Proven ability to balance and manage multiple, competing priorities
•    Collaborative interpersonal skills and ability to work within cross-functional teams

Other
•    Some travel may be required

What You Can Expect 
•    Competitive Salary with Incentives
•    Health/Dental/Vision/Life Insurance
•    Flexible Spending Account (FSA) and Health Savings Account (HSA)
•    401(k) with company match
•    Vacation/Sick Time and Paid Holidays
•    Tuition Reimbursement 
•    Employee Assistance Program
•    Employee Discount Program
•    Training and Development Programs (Percepta College)
•    Employee Rewards Program (Perci Perks)

A Bit More About Your Role

This is a remote role and Percepta provides the equipment for the position.

About Percepta 
Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients. 
Our values are the heartbeat of our organization, and we live, breath and play by them every day. As a Percepta team member, you can expect:  
Culture of Service - to be treated like you are the customer from day one 
Teamwork – belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value in your contributions
Respect – a team that is accountable, dependable and gives you their full attention
Proactive – to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization
Career Growth - lots of learning opportunities for aspiring minds
Diversity - be a part of our growing diverse and community-minded organization that is all about having fun!
Competitive Compensation – we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness.