About this role
Overview
Accelerate digital transformation of the entire commercial team, maximize value realization including sales growth, cost avoidance and productivity from digital tools and capabilities.
Bridge technology implementation and user execution, empower commercial team to build digital mindset and capability, drive high user engagement, adopt digital processes into standard way of working.
Responsibilities
Digital Adoption and Enablement Design
• Design and execute the multi-year adoption strategy and enablement roadmap for all key digital tools. Define user personas and journey maps to proactively identify friction points. Establish core KPIs to measure adoption success and value realization.
User Education and Training
• Develop and deliver comprehensive training curricula, including e-learning, workshops, and knowledge bases, to ensure effective tool utilization. Track user proficiency and aim to significantly shorten the Time-to-Competency across the organization.
Digital Promotion and Engagement
• Serve as the internal Transformation Evangelist, promoting the digital vision and tangible business value. Implement incentive programs and communication campaigns to drive high user engagement and maximize tool usage depth.
Transformation Acceleration and Value Realization
• Lead change management efforts to minimize resistance and accelerate the adoption of new digital processes. Monitor and report on adoption metrics and usage trends to senior leadership, ensuring the realization of digital ROI.
Qualifications
1. Understanding of frontline sales' work, at least 3 years of field sales experience is a must;
2. Framework thinking and project management skills, can coordinate stakeholders from different levels from leadership team to frontline, and accelerate user adoption initiatives;
3. presentation skills, translate digital tool design and benefits to easy-to-understand wordings for frontline sales team, and translate user feedback in reverse;
4. prior digital project experience and understanding of digital tools in FMCG industry is a plus;
5. Bachelor degree is a must.
Other facts
About PepsiCo
PepsiCo is a playground for curious people. We invite thinkers, doers, and changemakers to champion innovation, take calculated risks, and challenge the status quo. From executives to team members on the front lines, we’re excited about the future. We take chances. Together, we dare to make the world a better place.
Our associates are the magic ingredient. Each of them plays an integral role in helping create deep connections between people and our products. Think about your last group celebration: Chances are, one of our iconic brands was by your side. At PepsiCo, you’re invited to be a part of a global team of innovators who make, move, and sell these products—which are enjoyed by more than 1 billion people a day.
A career at PepsiCo means working in a culture where everyone’s welcome. Here, you can dare to be yourself. No matter who you are or where you’re from, you can influence the people around you and the world at large. By showing up, you’ll have the opportunity to learn, develop and grow your skills for the future. Our supportive teams can fuel your professional goals to make a global impact on people and the planet.
Join us. Dare for Better.
What you'll do
- The role involves designing and executing a multi-year adoption strategy for digital tools while leading change management efforts to ensure successful implementation. Additionally, it focuses on user education and promoting digital engagement within the commercial team.
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