Pennymac is (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. 

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

As a VP of TPO Centralized Sales at Pennymac, you will be a hands-on team leader, directly managing a team of Centralized Sales Account Executives. Your primary responsibility will be to coach, motivate, and guide your team to meet and exceed ambitious sales targets for our Third Party Originator (TPO) channel. This role requires a blend of sales expertise, leadership skills, and an understanding of call center operations. You will be instrumental in executing the team's sales strategy, ensuring a high-performance culture, and serving as a key link between your team and senior management.

The VP of TPO Centralized Sales will:

• Lead and Coach Team: Directly manage a team of Centralized Sales Account Executives, providing daily coaching, training, and motivation to drive high performance
• Performance Management: Monitor individual and team sales metrics, conduct regular performance reviews, and provide constructive feedback to ensure all team members meet their goals
• Pipeline Oversight: Oversee the team's loan pipelines and daily sales activities to ensure they are on track to hit monthly and quarterly targets
• Issue Resolution: Serve as the first point of escalation for complex broker issues, ensuring prompt and effective resolution
• Onboarding & Training: Assist in the recruitment and training of new Account Executives, ensuring they are well-equipped to succeed in their roles
• Sales Strategy Execution: Help implement the sales and growth strategies set by senior leadership, translating high-level goals into actionable plans for your team
• Process Improvement: Identify opportunities to improve the team's efficiency and effectiveness, and provide feedback to management on market trends or operational challenges
• Reporting: Track and report on team performance, providing regular updates and insights to your manager
• Ensure Compliance: Ensure all team activities and broker communications strictly adhere to company policies and compliance standards
• Foster Team Culture: Build a positive, collaborative, and high-energy team environment that encourages accountability and success

• 3-5 years of experience in a sales, account management, or call center role, with a strong track record of success
• Proven experience leading or managing a sales team is required
• A solid understanding of the mortgage lending industry is a significant plus
• Proven ability to motivate and lead a team to meet and exceed sales goals
• Exceptional verbal and written communication skills. Strong analytical and problem-solving abilities to assist with complex deals
• Proficiency in using a CRM system (e.g., Salesforce) and other sales-related technology
• Excellent organizational skills and the ability to manage multiple priorities
• A resilient, competitive, and results-oriented mindset. A positive attitude and a passion for helping others succeed
• A positive attitude and a passion for helping others succeed

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. 

Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. 

Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: 

• Comprehensive Medical, Dental, and Vision
• Paid Time Off Programs including vacation, holidays, illness, and parental leave 
• Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
• Retirement benefits, life insurance, 401k match, and tuition reimbursement 
• Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
• We value the hard work and dedication of our employees. In addition to a competitive salary, positions may offer bonus opportunities.

To learn more about our benefits visit: 

https://pennymacnews.page.link/benefits

For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information

Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:

• Lower in range - Building skills and experience in the role
• Mid-range - Experience and skills align with proficiency in the role 
• Higher in range - Experience and skills add value above typical requirements of the role 

Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.