About this role
APPLICATION INSTRUCTIONS:
CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.
Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
POSITION SPECIFICS
The Pennsylvania State University, Center for Counseling and Psychological Services (CAPS), located in University Park, is seeking applicants for a Health Services Assistant – Intermediate Support position.
Reporting to the Office Manager at the Center for Counseling and Psychological Services (CAPS), the Health Services Assistant will provide Human Resources, finance, scheduling, and organizational support to the CAPS administrative team. This position will serve as an assistant to the Office Manager of CAPS for the above-related tasks and facilities-related activities coordination. This position will aid the Assistant Director, Training, with coordinating staff and trainee searches, as well as helping with activities related to the training program at CAPS. The Health Services Assistant will also provide support to members of the administrative team related to scheduling coordination, special projects, and office operation tasks. Finally, this position will provide back-up coverage for front office support staff, involving answering phones, contacting and scheduling client appointments, and updating records within the CAPS electronic medical records system.
This role interacts with clients, staff, and external vendors to ensure efficient operations of the office. Candidates should have the ability to provide services to a wide range of students and work with a wide range of staff. The Health Services Assistant is responsible for a variety of administrative tasks.
Maintaining records and data
Monitor and maintain office schedules
Prepare or submit documents and records to external vendors, including insurance companies, for review
Provide staff with messages and information as needed
Attend office meetings and take minutes
Maintain office equipment and ensure the completion of filing, scanning, shredding, faxing, and copying as requested
Assist office staff with various processes and procedures; recommend changes as needed
Skills required in this position include:
Being highly organized, with excellent attention to detail and the ability to follow through
Flexibly transition from one task to another, with an ability to easily pick up where one left off on a previous task
Receiving and utilizing feedback well
A strong working knowledge of Microsoft Office 365 software
A working knowledge of SAP Concur, Workday, PSUbuy, Titanium software, and 25Live is preferred.
MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS
General Equivalency Diploma (GED) or High School (HS) 2+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None
BACKGROUND CHECKS/CLEARANCES
This position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check.Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.
SALARY & BENEFITS
The salary range for this position, including all possible grades, is $38,300.00 - $55,500.00.
Salary Structure - Information on Penn State's salary structure
Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.
CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.
Other facts
About Penn State University
The Applied Research Laboratory at Penn State University is an integral part of one of the leading research universities in the nation. ARL-Penn State supports national security, economic competitiveness, and quality of life through Education; Scientific discovery; Technology demonstration; and Transition to application. As a designated University Affiliated Research Center (UARC), ARL-Penn State conducts essential research, development, and systems engineering in support of our nations priorities free from conflict of interest or competition with commercial industry.
What you'll do
- The Health Services Assistant will provide administrative support to the CAPS team, including scheduling, record maintenance, and assisting with training program activities. This role also involves back-up coverage for front office support, including answering phones and scheduling client appointments.
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