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Trade Sales Manager
full-timeColumbia, Irmo$85k - $115k

Summary

Location

Columbia, Irmo

Salary

$85k - $115k

Type

full-time

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About this role

POSITION SUMMARY
The Trade Sales Manager oversees the Trade Sales team. This role reports directly to the Trade General Sales Manager and collaborates closely with other leadership. The Trade Sales Manager is accountable for total team performance, including individual performance of Sales Representatives, ensuring all metrics meet or exceed budgeted expectations. This role may work from either Columbia, SC or Charleston, SC, with regular field time in assigned markets. The manager will also run appointments when needed to support appropriate lead times and maintain customer coverage.

ESSENTIAL DUTIES & RESPONSIBILITIES

Team Leadership & Development

  • Maintain proper staffing levels for sales and support roles in assigned markets.
  • Spend the majority of time in the field coaching and developing Trade Sales Representatives.
  • Train sales processes, selling techniques, and Pella-specific practices.
  • Ensure all team members have the tools, resources, and support needed to succeed.
  • Foster a positive team culture by motivating employees, reinforcing accountability, and addressing negativity proactively.

Performance Management

  • Manage Trade Sales team performance using key Pella metrics including (but not limited to):
    • Sales volume
    • Average discount
    • Yield per opportunity
    • Average order size
    • Close rate
    • CSR “Very Satisfied” rating
    • Returns & allowances
    • Order and pricing accuracy
  • Maintain personal sales performance metrics consistent with expectations for Sales Representatives.

Showroom & Lead Generation

  • Train showroom staff on effective lead generation strategies.
  • Manage showroom team performance, including:
    • Accurate capture of marketing data
    • Conversion of contacts to leads and leads to opportunities
    • Proper scheduling of appointments for optimal market coverage
    • Showroom presentation skills and overall showroom appearance and maintenance

ACE & Process Management

  • Manage ACE workflow, ensuring:
    • Fair and appropriate distribution of opportunities to each rep
    • Timely and accurate follow-up and updates on each opportunity
    • Correct and timely resulting of opportunities in the Pella Direct Website

Customer & Operations Support

  • Oversee Accounts Receivable within assigned markets.
  • Resolve customer issues promptly and professionally.
  • Track sales data and generate monthly and annual sales reports.
  • Assist with annual budget and business plan development.
  • Ensure compliance with all Pella Carolina policies and procedures.
  • Collaborate with cross-functional departments and complete additional tasks as required by management.

QUALIFICATIONS

  • Bachelor’s degree or equivalent experience
  • Minimum 1 year of in-home sales management experience
  • Minimum 5 years of consumer direct sales experience
  • Experience with windows, doors, or related building products preferred
  • Demonstrated leadership and goal-setting capabilities
  • Experience in sales training, coaching, and development
  • Strong computer proficiency (CRM, Microsoft Office, etc.)
  • Excellent organizational, communication, and interpersonal skills

Pay / Benefits

  • $85,000 - $115,000 depending on experience
  • Quarterly Bonus Structure
  • Sales Incentive Trips
  • Car Allowance

Other facts

Tech stack
Team Leadership,Sales Management,Coaching,Training,Performance Management,Customer Support,Sales Reporting,CRM,Communication,Interpersonal Skills,Organizational Skills,Lead Generation,Showroom Management,Problem Solving,Account Management,Budget Development

About Pella

As the #1 most-preferred national window and door brand by homeowners across the country, Pella Corporation leads the industry in innovation and design. Founded in 1925, the Pella Family of Brands includes a robust product offering sold and installed through multiple channels. We are a growing, privately owned company with 20 manufacturing locations and more than 10,000 team members in the U.S. and Canada.

Pella is consistently recognized as a great place to work by organizations such as Newsweek, Forbes, Glassdoor and Fast Company. We’ve been honored for innovation, workplace culture and design excellence, including Fast Company’s Best Workplaces for Innovators and Yello’s Top 100 Internships.

At Pella, our team cares deeply, learns continuously and achieves results that go beyond. We encourage creative thinking that seeks out and includes diverse perspectives. We empower you to do the work you’re most proud of, offering individualized development plans, cross-functional experiences and opportunities for career growth.

With talent like you, we are imagining, building and fighting for a brighter future for generations to come. Ready to find a career that sparks your passion?

Follow us on:
Instagram: www.instagram.com/pellawindows
Facebook: www.facebook.com/pellawindowsanddoors
Pinterest: www.pinterest.com/pellawindows
TikTok: www.tiktok.com/@pellawindows
YouTube: www.youtube.com/pellawindowsanddoors
Threads: www.threads.net/@pellawindows

For careers, visit: http://pellacareers.com
For life inside Pella follow:
Facebook: www.facebook.com/careersatpella
Instagram: www.instagram.com/lifeatpella

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Wholesale Building Materials

What you'll do

  • The Trade Sales Manager oversees the Trade Sales team, ensuring team performance and individual performance of Sales Representatives meet or exceed budgeted expectations. This role includes coaching, training, and managing showroom staff while maintaining customer coverage.

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Frequently Asked Questions

What does Pella pay for a Trade Sales Manager?

Pella offers a competitive compensation package for the Trade Sales Manager role. The salary range is USD 85k - 115k per year. Apply through Clera to learn more about the full compensation details.

What does a Trade Sales Manager do at Pella?

As a Trade Sales Manager at Pella, you will: the Trade Sales Manager oversees the Trade Sales team, ensuring team performance and individual performance of Sales Representatives meet or exceed budgeted expectations. This role includes coaching, training, and managing showroom staff while maintaining customer coverage..

Why join Pella as a Trade Sales Manager?

Pella is a leading Wholesale Building Materials company. The Trade Sales Manager role offers competitive compensation.

Is the Trade Sales Manager position at Pella remote?

The Trade Sales Manager position at Pella is based in Columbia, South Carolina, United States and Irmo, South Carolina, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Trade Sales Manager position at Pella?

You can apply for the Trade Sales Manager position at Pella directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Pella on their website.