Title Summary: 

In this advanced specialist role, the Measurement Specialist & Analyst independently delivers high-impact analysis for large, multifaceted product or educational intervention projects, shaping the team’s data strategies and quality benchmarks. Their domain expertise is relied upon to design robust analytical approaches, optimize data collection methods, and develop sophisticated metrics that influence key decisions. Regularly, this role collaborates with product, research, and technology teams to integrate multiple data sources and advise on modeling and a range of research methodologies, ensuring analytical rigor across deliverables. While not accountable for formal management, they play a lead role in peer mentorship, complex troubleshooting, and ensuring that critical business risks in data quality or interpretation are surfaced early.

Role: Assessment Quality & Innovation Manager

Introduction 

At Pearson, we are driving significant transformation leveraging artificial intelligence (AI), data analytics, and emerging technologies to meet the evolving needs of learners, educators, and employers worldwide. The Workforce Skills (WfS) business ambition is to deliver innovative, high-impact products that enhance learning outcomes and create meaningful value for our customers.

We are now seeking a AI & Innovation Business Manager to help shape, lead, and embed transformational operational change that harnesses AI and digital innovation to support the successful implementation of key transformation programmes.

Role purpose:

The AI & Innovation Business Manager will play a pivotal role in championing AI-driven solutions and innovative practices across the division. This includes building and communicating the case for change, ensuring alignment to strategic objectives, and delivering outcomes effectively by gathering and interpreting data, producing evidence-based reports, and providing insight into the efficacy and impact of transformational projects.

Key responsibilities:

• Provide day-to-day direction and management for projects within and across transformation workstream, ensuring alignment to strategic objectives and delivering outcomes effectively.

• Lead and coordinate cross-functional teams working on AI and innovation projects, fostering collaboration, accountability, and high performance. 

• Identify opportunities to integrate AI and automation into operational processes to enhance efficiency, accuracy, and impact.

• Gather, analyse, and interpret quantitative and qualitative data to evidence outcomes and support decision-making and validation of product design through both an educational measurement and customer experience lens. 

• Produce clear, evidence-based reports and presentations to communicate project progress, outcomes, and recommendations to stakeholders.

• Communicate the case for change clearly and consistently to all stakeholders, ensuring engagement, understanding, and buy-in.

• Identify and manage key stakeholders, including external stakeholders such as centres and regulators, building strong relationships to support change readiness and effective implementation.

• Facilitate workshops, briefings, and training sessions to support product understanding and user adoption.

• Design and deliver research-led activities to evaluate the efficacy and impact of AI-enabled and transformational projects.

• Stay abreast of emerging trends in AI, EdTech, and digital innovation, sharing insights and best practices with teams and stakeholders.

Qualifications & Experience

Essential

• Proven experience in operational delivery, change management, or transformation roles within the educational environment.

• Strong understanding of end-to-end qualification development lifecycle and quality assurance processes for both internal and external assessments.

• Ability to support research-led activities, including gathering evidence and producing reports to assess product validation, impact and effectiveness.

• Demonstrated ability to lead change initiatives, including stakeholder engagement, communication planning, and adoption strategies.

• Experience managing cross-functional teams and driving delivery of transformation projects or workstreams.

• Excellent analytical, communication, facilitation, and relationship-building skills.

• Experience working in a fast-paced, matrixed environment with multiple stakeholders and competing priorities.

• Familiarity with AI tools, data analytics platforms, or digital assessment technologies.

Key Competencies: 

• Strategic Thinking: Ability to connect product development to broader business transformation goals.

• Change Leadership: Comfortable leading change, influencing stakeholders, and navigating organisational complexity.

• Digital Fluency: Comfortable adopting and applying new technologies, including AI and automation, to drive business outcomes.

• Innovative Mindset: Proactively seeks out and applies creative solutions to complex challenges.

• Collaboration: Skilled at building strong partnerships across technical, operational, and leadership teams.

• Communication: Excellent written and verbal communication skills, able to distil complex information into clear, actionable messages.

• Evidence-Based Approach: Ability to gather and analyse data, synthesise trends, and produce clear, evidence-based insights and reports.

Why join us?

Be a key player in delivering high-impact transformation programmes that shape the future of learning and workforce development.
Collaborate with talented teams across product, technology, and operations in a global organisation.
Play a central role in embedding change that enables innovation, growth, and excellence. Join a purpose-driven business committed to improving lives through learning.

Diversity and Inclusion

At Pearson, we are committed to fostering a diverse and inclusive workplace. We value the unique perspectives and contributions that each individual brings, and we strive to create an environment where everyone can thrive.