The Medical Assistant will be responsible for assisting the physician/APRN(s) with patient care, clerical, data entry, medical record obtainment, environmental and organizational tasks, assisting with medical procedures, obtaining appropriate consents, conducting patient handoffs and providing information to patients so they may fully utilize and benefit from the practices services.

Responsibilities

• Thoroughly completes patient intake and rooms the patient, preparing them for examination and treatment
• Completes and documents patient intake including, but not limited to reason for visit, medical history, medications, current conditions and vital signs in the EHR
• Responsible in selection, setup and maintenance of medical supplies and equipment for all examinations and procedures, including advanced planning and subsequent sterilization afterward
• Gives injections, applies splints and dressings, and facilitates simple wound management under APRN or physician orders
• Required to draw and collect blood samples and specimens from patients and prepare/transport specimens for laboratory analysis with the highest level of care to ensure no errors and the highest level of patient comfort and care
• Responsible for charting on behalf of clinician ensuring information is accurate and documented correctly. May perform these tasks by employing the electronic medical record (EMR) system or by manual means
• Appropriately documents new prescriptions and refills
• Completes pre-authorizations for medications and procedures as needed
• Completes lab and radiology ordering in the system and through the documented workflow to ensure the highest, most efficient coordination of patient care
• Inputs and completes all necessary orders for referrals in the EHR and completes the documented workflow to ensure the highest, most efficient coordination of patient care between our clinicians and the specialist
• Completes chart checks and schedule reviews in advance to ensure effective, productive scheduling
• Provides the highest level of customer service and patient advocacy to patients ensuring they are thoroughly educated and guided through their visit and understand their long-term treatment plan for optimal health and/or ongoing disease management
• Coordinates the patient handoff by obtaining all necessary information adhering to the documented workflow for the clinician and then, after the appointment, back from the clinician for appropriate, accurate patient discharge
• Responsible for ensuring patient retention and practice financial success by ensuring patients leave with all necessary follow-up appointments and annual physicals scheduled
• Maintains a neat and professional work environment
• Stocks exam rooms, monitors equipment and maintains the highest cleanliness standards
• Performs other duties as assigned

Qualifications

• Current MA/BLS/CPR certification required
• Minimum of one-year experience in a medical office setting as a medical assistant
• Phlebotomy experience required minimum of one-year experience
• High School Diploma or equivalent

Preferred

• Bachelor’s Degree; considerable prior coursework or on-the-job training in field of medical assisting
• Proficiency in Epic EHR

 Knowledge/Skills/Abilities

• Computer skills including data entry and Microsoft suite—Outlook, Word and Excel
• Knowledge of electronic health records
• Knowledge of supply management
• Excellent oral, written and verbal communication skills
• Knowledge of infection control
• Demonstrated ability in creating a safe, effective environment
• High level of professionalism, customer-centric focus, confidentiality
• Kind and courteous bedside manner
• Ability to effectively work with a team and support clinical staff to ensure they are setup for success and that patients have the Perfect Patient Experience
• Self-motivated, reliable individual capable of working independently as well as part of a team
• Organized, detail-oriented individual able to work in a fast-paced environment
• Ability to multi-task effectively without compromising the quality of the work

Benefits

• Medical, dental, and vision insurance
• Paid time off
• Tuition Reimbursement
• 401K
• Paid time to volunteer in your local community

PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

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