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The primary role of the People Relations Advisor is to provide support, solutions, and recommendations on various employee relations matters and educates on company policies, practices, employment laws and regulations to ensure consistency and compliance. This position requires an individual who has strong interpersonal skills, is perceptive, and can work well with team members at all levels within the organization and provide a balanced approach to support team members and business operational needs.

Responsibilities

To perform this job successfully, an individual must be able to perform each essential function satisfactorilywith or without accommodation. The requirements listed below are representative, but not all inclusive, of theknowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individualswith disabilities to perform the essential job functions.

• Educate and provide guidance on employment best practices.
• Be a credible, trusted, and reliable resource for team members at all levels.
• Be a subject matter expert in employee relations and provide training as needed.
• Provides advice and solutions on a broad range of team member related matters.
• Advises management on coaching team members as well as the delivery of corrective actions and terminations.
• Provide guidance and recommendations for conflict/problem resolution to team members as well as management. Provide creative solutions.
• Conducts investigations in response to team member and applicant complaints regarding, harassment, discrimination, retaliation, and other sensitive matters.
• Manages and tracks all employee issues, complaints, and documentation in case management system.
• Analyze employee relations trends and work with business leaders to develop proactive solutions.
• Closely partner with the Leaves department as it relates to leave of absences and accommodations.
• Make recommendations on HR processes, programs, and training as it relates to employee relations/compliance.
• Assists in maintaining Team Member Handbook and develops and recommends new approaches, policies, and procedures to improve the People Relations Department as well as services we provide to the regions and departments.
• Ensure compliance with Company policies, as well as State, Federal and other regulatory bodies.
• Adherence to company values such as the mission statement and “We Believe” statements to ensure that all team members continually strive for excellence.
• Maintain professional appearance and demeanor in accordance with Company policy.
• Responsible for maintaining all employee relations documentation as determined by governing agencies.
• Performs other duties as assigned or as necessary.

Required

• 5+ years’ Generalist/Employee Relations experience.
• Bachelor’s Degree in related Field
• HR Management certification, SHRM Certified Professional (PHR) or Senior Professional (SPHR) preferred.
• Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities.

Knowledge/Skills/Abilities

• Advanced knowledge of employment laws and practices, the principles and practices of employee relations, human resources, and administration; knowledge of sound techniques in all aspects of employee management; knowledge of the organizations and operations of administrative programs.
• Analytical skills to synthesize complex or diverse information. Ability to research information and analyze data to arrive at valid conclusions, recommendations, and plans of action. Problem solving skills to gather & analyze information in order to identify and resolve problems in a timely manner. Planning/organizing of effective prioritization skills, and uses time efficiently to develops realistic action plans.
• Leadership ability to inspire and motivate others to succeed. Provides and accepts constructive criticism in positive manner. Ability to establish rapport in order to create trusting relationships. Excellent interpersonal and coaching skills.
• Management skills to include staff in planning, decision-making, facilitating and process improvement. Makes self available to team members. Quality management by consistently looking for ways to improve programs to promote quality, accuracy and thoroughness.
• Displays judgment by willingness to make timely and accurate decisions based on available information. Must have the ability to exercise considerable judgment and discretion. Evidence of the practice of a high level of confidentiality.
• Excellent computer skills in a Microsoft Windows environment (Outlook, Excel, Power Point, Access, etc.) as well as overall database management and record keeping.
• Ability to prepare comprehensive reports and represent ideas clearly and concisely, both orally and in writing. Must communicate clearly and persuasively in positive or negative situations in group or one on one setting.
• Ability to develop long-term plans and programs and to evaluate work accomplishments; ability to apply and adapt practices and techniques to the special requirements of senior management; ability to establish and maintain effective relationships with other management staff, employees, and the general public.
• Must have a sense of urgency to deal with sensitive employee relations issues, and have the ability to make critical decisions, while prioritizing issues based on their severity.
• Must be able to work independently with little direction, and have the ability to make sound decisions on sensitive issues, while balancing the needs of all parties.

Benefits

• Medical, dental, and vision insurance
• Paid time off
• Tuition Reimbursement
• 401K
• Paid time to volunteer in your local community

PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.