Downtown Enforcement Officer
full-time•Cedar Rapids
About this role
Job DetailsJob Location: 349 4TH AVE SE - CEDAR RAPIDS, IA 52401Position Type: Full TimeSalary Range: $16.00 - $16.00 HourlyJob Shift: AnyThe Downtown Enforcement Officer ensures compliance with parking regulations across all downtown facilities, including ramps, lots, and on-street spaces. This role combines enforcement duties with customer service to maintain a safe, efficient, and welcoming parking environment. Officers patrol assigned areas, issue citations, assist customers, and support operational needs. This is a full-time position (38.5 hours/week) with benefits.
Responsibilities
Parking Enforcement:
- Patrol ramps, lots, and on-street parking areas to monitor compliance.
- Issue citations for violations using handheld ticket devices.
- Enforce towing and emergency snow route ordinances.
- Appear in court as a witness when required.
Customer Service:
- Provide courteous assistance and answer questions about parking services and regulations.
- Support event parking operations and assist customers as needed.
Safety & Reporting:
- Observe and report safety hazards, inoperative meters, and operational issues.
- Document incidents and maintain accurate logs.
Technology & Equipment:
- Operate handheld ticket writers, two-way radios, and Windows-based applications.
QualificationsJob-Specific Requirements
- Strong customer service and communication skills.
- Ability to learn and apply city ordinances and parking regulations.
- Knowledge of downtown Cedar Rapids geography preferred.
- Critical thinking and decision-making skills.
- Physical ability to walk and stand outdoors for extended periods in all weather conditions.
- Must hold a valid driver’s license and meet DOT driving requirements.
Minimum Eligibility Requirements
- High School Diploma or equivalent.
- Maintain professional appearance and personal hygiene.
- Reliable attendance and punctuality.
- Ability to pass a background check and drug test.
Schedule & Pay
- Full-time; approximately 38.5 hours per week.
- Pay: $16.00 per hour.
- Early mornings, late evenings, and weekend availability required; schedules may vary.
Benefits
- Paid Time Off (PTO).
- Health, dental, and vision insurance.
- 401(k) retirement plan.
About Park Cedar Rapids
Park Cedar Rapids manages the municipal parking system for downtown Cedar Rapids, including city-owned ramps, lots, and on-street spaces. Our mission is to provide a safe, clean, and convenient parking experience for residents, visitors, and event attendees.
Company Information
Address: 349 4th Avenue SE, Cedar Rapids, IA 52401
Phone: (319) 365-7275
Email: [email protected]
Website: ParkCedarRapids.com
What you'll do
- The Downtown Enforcement Officer is responsible for ensuring compliance with parking regulations and providing customer service in downtown Cedar Rapids. This includes patrolling areas, issuing citations, assisting customers, and reporting safety hazards.
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Frequently Asked Questions
What does a Downtown Enforcement Officer do at PCI Municipal Services?
As a Downtown Enforcement Officer at PCI Municipal Services, you will: the Downtown Enforcement Officer is responsible for ensuring compliance with parking regulations and providing customer service in downtown Cedar Rapids. This includes patrolling areas, issuing citations, assisting customers, and reporting safety hazards..
Is the Downtown Enforcement Officer position at PCI Municipal Services remote?
The Downtown Enforcement Officer position at PCI Municipal Services is based in Cedar Rapids, Iowa, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Downtown Enforcement Officer position at PCI Municipal Services?
You can apply for the Downtown Enforcement Officer position at PCI Municipal Servicesdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.