Data Center Site Manager - MD

Data Center Site Manager

Position Type: Full-Time, Exempt

Work Location: Columbia, MD

Clearance: Top Secret with Polygraph 

Shift: Day

Patriot Group International Inc. (PGI), voted #1 Best Place to Work by Virginia Business Magazine and the Best Companies Group, offers an unrivaled hybrid of specialized services by combining security and risk management disciplines with a special operations and intelligence perspective. 

We are looking to hire a Data Center Site Manager (SM) to join our team in the Columbia, MD area, where we provide data center security solutions that protect client applications and data from increasingly sophisticated threats and global attacks. This position reports to the PGI Cluster Account Manager (CAM).

The SM manages and directs all operations and personnel management of a data center security operation, including security services and response, scheduling, budget, training, contract compliance, and quality management. 

The Data Center Site Manager will be responsible for the following:

• Responsible for all scheduling, administration, reporting, incident response, training, human resources concerns, timekeeping, and invoicing support for the assigned site on a 24/7/365 basis.
• Serve as a direct PGI representative to the customer site security manager. 
• Directly responsible for the site’s contract compliance with all elements of customer statements of work, service level agreements, and quality assurance.
• Assisting the CAM in developing, maintaining, and reporting individual program budgets, including minimizing unplanned overtime.
• Assist the CAM in providing strategic direction and direct guidance to operations and subordinates to manage activities and issue resolution, including physical security, safety, and business continuity events.
• Assist the CAM in creating or improving the operational systems, processes, and policies supporting the customer mission.
• Assist the CAM and operations staff in the planning and execution of screening, hiring, development, and retention of security personnel and supervisors.
• Ensure 100% staffing coverage and responsibility alignment for the assigned site, team, and shift.
• Oversee and direct crisis management functions at the assigned Site, including command and control of incident response post-orders, law enforcement and emergency services coordination, customer communication, after-action review, and debriefing. 
• Enforce PGI policies and standards of conduct.
• Obtain or maintain a minimum of a Maryland Unarmed Guard license.
• Other duties as required or delegated by the CAM.

Required Qualifications:

• Commitment to the mission, PGI core values and ethos.
• At least 8 years of security, military, or law enforcement management experience including a strong knowledge of personnel management, budgeting, and compliance.
• A minimum of 5 years of experience managing shifts of personnel including screening, hiring, training, scheduling, and reporting activities.
• A minimum of 2 years’ experience developing national, state, or federal level policies and procedures.
• Knowledge and experience in organizational effectiveness, operations management and implementing best practices.
• Excellent computer skills and proficiency in Excel, Word, Outlook, and Access.
• Excellent communication skills.
• Demonstrated leadership and vision in managing staff groups, projects, or initiatives.
• Excellent interpersonal skills and a collaborative management style.
• A demonstrated commitment to high professional ethical standards and a diverse workplace.
• Excels at operating in a fast paced and ever-changing environment.
• Excellent people manager, open to direction and commitment to get the job done.
• Ability to challenge and debate issues of importance to the organization.
• Ability to look at situations from several points of view.
• Persuasive with details and facts.
• Delegate responsibilities effectively.
• Must be available by phone or email after hours and on weekends.
• Must be able to travel domestically to customers or PGI locations as needed.
• Ability to complete PGI Security Guard Certification, including the application process, fingerprints, and background investigation.
• Ability to pass a pre-employment drug screening and periodic random drug screening throughout the duration of employment.
• U.S. Citizenship

Required Security Clearance:

• Minimum of a U.S. Government Top Secret with Polygraph

Preferred Qualifications

• One year of experience managing the physical and technical security aspects of large data centers or similar facilities.
• Two years of experience managing high volume (100+ security, military, or law enforcement professionals) employee development and training initiatives in a high-pressure and high-visibility environment.
• Significant experience diplomatically managing upward and downward within a defined chain of command with internal and external customers or stakeholders.
• Two years of experience in national-level incident response protocols.
• Bachelor’s degree in a related field.

Physical Requirements:

• This position requires lifting, standing, walking, sitting, and bending throughout the workday; with some workdays being up to 12 hours.

Pay Range:

The salary pay range represents the anticipated low and high ends of the PGI’s salary range for this position.  Actual salaries will vary and will be based on various factors, such as the candidate’s experience, qualifications, skills, competencies, clearance level, and proficiency for the role.  The pay range for this position is $120,000 to $140,000.

Patriot Group International Inc. is a global mission support service provider with expeditionary capabilities, providing services to select clients within the intelligence, defense, and private sectors.  PGI is a veteran-owned and operated company with experience performing in over 50 countries including austere and high-threat environments. 

DISCLAIMER:
  Patriot Group International Inc. is proud to be an Affirmative Action/Equal Opportunity Employer - Veteran, Disability. PGI provides equal employment opportunity for all persons in all facets of employment. PGI maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks.

   If you are a qualified individual with a disability or a disabled veteran and need a reasonable accommodation to use or access our online system, please contact us on our home page.

http://patriotgroupinternational.com/