We are seeking a friendly and professional Front Office Agent to join our dynamic team. As the first point of contact for our guests, the Front Office Agent plays a pivotal role in providing outstanding customer service and creating a welcoming atmosphere in our establishment. The ideal candidate will be responsible for managing guest check-ins and check-outs, handling reservations, and addressing any inquiries or concerns with a positive attitude. This position requires excellent communication skills, a detail-oriented mindset, and the ability to handle multitasking effectively in a fast-paced environment. The Front Office Agent will also collaborate closely with other departments to ensure guests have a seamless experience, from their arrival to their departure. We are looking for someone who is passionate about hospitality and dedicated to creating memorable experiences for our guests. If you thrive in a customer-centric role and are eager to contribute to a team that values excellence in service delivery, we would love to hear from you. Join us in making a lasting impression on our guests and be part of an organization that prides itself on quality, teamwork, and a warm, inviting atmosphere.

• Greet and welcome guests upon arrival with a friendly demeanor.
• Assist guests with check-in and check-out procedures efficiently.
• Manage reservations and handle any modifications or cancellations as needed.
• Provide information about hotel amenities, services, and local attractions.
• Resolve guest issues and complaints promptly and professionally.
• Maintain an organized and clean front desk area and lobby.
• Collaborate with housekeeping and maintenance teams to ensure all guest requests are fulfilled.

• Hotel & Tourism Diploma or similar education.
• Previous 2 plus years of experience in a front desk at a Luxury hotel.
• Excellent verbal and written communication skills in Greek and English.
• Additional language is a plus.
• Strong problem-solving abilities and attention to detail.
• Proficient in using computer systems and Opera hotel management software.
• A positive attitude, strong work ethic, and passion for providing exceptional service.

• Career development opportunities with a global innovator in hospitality

• Continuous education and professional development
• Decent accommodation close to the hotel that provides WiFi, TV, Air Conditioning, a small fridge, and a shared washing machine
• Complimentary three (3) meals per day
• Complimentary Cleaning of Employee Uniforms

Join an environment where your contribution is valued, and your work makes a difference. Apply now to join the Patmos Aktis team in an exemplary work environment.

Send your CV to: [email protected]

Absolute confidentiality is maintained in accordance with the European Directive and Greek Legislation on Personal Data.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.