VP, Engineering

<div class="content-intro"><p><span style="font-family: arial, helvetica, sans-serif;">Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we <strong>innovate</strong> to positively <strong>impact </strong>patient behaviors. Our purpose-driven approach offers <strong>an inspirational career</strong> opportunity where you can contribute to improving health outcomes for millions of patients nationwide.</span></p> <p><img style="display: block; margin-left: auto; margin-right: auto; max-width: 100%;" src="https://cdn.builtin.com/cdn-cgi/image/f=auto,fit=cover,w=1720,h=320,q=80/https://builtin.com/sites/www.builtin.com/files/2024-07/Greenhouse%20Cover%20Image.png" alt="" width="699"></p></div><p><strong><span data-contrast="auto">Location: </span></strong><span data-contrast="auto">Remote  </span><span data-ccp-props="{}">&nbsp;</span></p> <p><strong><span data-contrast="auto">Travel Required:&nbsp;</span></strong><span data-contrast="auto">15% or More</span></p> <p><strong><span data-contrast="auto">Job Summary </span></strong><span data-contrast="auto"> </span>&nbsp;<br><span data-contrast="auto">PatientPoint is the leader in tech-enabled patient engagement solutions that improve the doctor–patient experience. Our platform delivers interactive and passive digital experiences across exam rooms, waiting rooms, and back offices nationwide. As we continue our transformation into a modern product-centric organization, we are seeking a Vice President of Engineering to lead our global engineering organization and shape the next generation of digitally enabled patient engagement. </span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">The VP of Engineering is responsible for the end-to-end leadership of PatientPoint’s core engineering organization—including Platform Engineering, Application Engineering, Content Services, and QA. </span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">This leader applies first principles of engineering, balancing disciplined execution with thoughtful scrappiness and innovation. They develop high-performing teams, modern, rigorous engineering practices, and architectures that enable reliable, scalable, and customer-centric products. </span><span data-ccp-props="{}">&nbsp;</span></p> <p><strong><span data-contrast="auto">What You’ll Do </span></strong><span data-ccp-props="{}">&nbsp;</span></p> <p><strong><span data-contrast="auto">Strategic Leadership</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Define and execute an engineering vision and strategy aligned to the company’s overall strategy and a modern product operating model. </span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Partner with Product, UX, PMO and Data leaders to ensure roadmaps, architectures, and team structures support value delivery and fast learning cycles. </span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Establish engineering principles that focus on simplicity, quality, reliability, and high leverage. </span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Organizational Leadership &amp; Talent</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Lead and inspire a multi-disciplinary engineering organization across U.S., nearshore, and offshore teams. </span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Build high-performance culture through talent development, coaching, succession planning, and clear standards of excellence. </span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Foster a mindset of accountability, psychological safety, ownership, and continuous improvement. </span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Execution &amp; Delivery</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Drive consistent, predictable delivery of high-quality software across all PatientPoint modalities. </span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Oversee QA automation, testing frameworks, release engineering, and production readiness practices. </span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Champion iterative development, rapid experimentation, and evidence-based decision-making. </span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Establish KPIs for engineering velocity, reliability, quality, cost efficiency, and technical risk reduction. </span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Architecture, Technology, &amp; Operations</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Guide PatientPoint’s architectural evolution toward modular, scalable platforms that support content delivery, device orchestration, personalization, analytics, and API-based integration. </span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Ensure architectures enable both disciplined engineering fundamentals and productive innovation. </span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Device Engineering &amp; Fleet Management</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Oversee engineering for PatientPoint’s nationwide device footprint, ensuring stability, performance, and remote supportability at scale. </span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Drive continual improvements in device telemetry, monitoring, remote management, and platform health. </span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Global Teams &amp; Partner Management</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Lead and optimize mixed-shore engineering teams with clear engagement models, accountability, and governance. </span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Partner effectively with external development groups while maintaining strong internal engineering ownership and standards. </span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Cross-Functional Partnership</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Collaborate closely with Product and UX to ensure empowered, customer-centric teams. </span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Work with Data and Analytics leadership to integrate insights and intelligence across the platform. </span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Partner with GTM, Operations, and Customer Success to ensure engineering solutions meet operational and commercial needs. </span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Generative AI Adoption</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Advance our AI-native engineering practices by expanding the effective use of generative-AI tools across coding, testing, and documentation. </span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Boost engineering productivity by enabling teams to use AI tools that improve code quality, reduce cycle times, and speed up onboarding. </span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Define and uphold best practices for secure, responsible, and consistent use of AI within engineering workflows. </span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">What We Need </span></strong><span data-contrast="auto"> </span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">12+ years of engineering experience, including 7+ years leading multi-team engineering organizations. </span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Proven success operating in modern product-centric organizations with empowered, cross-functional teams. </span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Deep understanding of engineering first principles, including scalability, simplicity, modularity, maintainability, and reliability. </span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Experience building and scaling high-performing engineering teams across multiple locations (U.S., nearshore, offshore). </span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Strong background with cloud-native architectures, distributed systems, CI/CD, automation, and DevOps best practices. </span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Deep understanding of the use, application, and limits of AI coding agents, assistants, and how to effectively drive adoption within teams.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Demonstrated ability to raise engineering standards, improve delivery velocity, and reduce technical risk. </span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Exceptional communication skills and ability to collaborate with senior leadership. </span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Demonstrated high-agency leadership with bias-to-action: proactively&nbsp;identifying&nbsp;and solving problems across professional and personal contexts.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:279}">&nbsp;</span></li> <li><span data-contrast="auto">Active practitioner of AI-augmented work practices with ability to model and coach these behaviors across the organization.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:279}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Desired Qualifications </span></strong><span data-contrast="auto"> </span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Experience scaling platforms with high reliability, distributed systems, or large device fleets (any industry). </span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Prior leadership during organizational transformation or product model adoption. </span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Strong financial acumen and experience managing complex budgets. </span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">What You'll Need to Succeed </span></strong><span data-contrast="auto"> </span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">Within the first 12–18 months, the VP of Engineering will: </span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Establish a predictable engineering cadence and measurable improvements in delivery velocity, stability, and quality. </span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Simplify architectures and strengthen foundational engineering practices. </span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Build a high-ownership engineering culture with strong technical leadership and growth pathways. </span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Improve device platform health and fleet stability through better tooling, observability, and automation. </span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Demonstrate strong, trust-based alignment across Engineering, Product, and UX. </span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><span data-contrast="auto">Base Salary Band: $200,400-$294,900</span>&nbsp;<br><span data-contrast="auto"> </span>&nbsp;<br><strong><span data-contrast="auto">Compensation</span></strong><span data-contrast="auto">: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint’s total compensation package for employees. For additional details on our total benefits package, please review the section “About PatientPoint” at the end of this job description. </span><span data-ccp-props="{}">&nbsp;</span></p> <p><span style="color: rgb(255, 255, 255);"><span data-contrast="auto">#LI-ED1 #LI-Remote&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></span></p><div class="content-conclusion"><hr> <p><strong><iframe style="display: table; margin-left: auto; margin-right: auto;" src="https://www.youtube.com/embed/SFyOj6RJ58Q?si=hKwMuKj0NzuXrIIG" width="560" height="314"></iframe></strong></p> <p><span style="font-family: arial, helvetica, sans-serif;"><strong>About PatientPoint:&nbsp;<br></strong>PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care. As the nation’s largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and health brands with relevant information that is proven to drive healthier decisions and better outcomes. Learn more at <a href="https://www.patientpoint.com">patientpoint.com</a>.&nbsp;<br></span></p> <p><span style="font-family: arial, helvetica, sans-serif;"><strong>Latest News &amp; Innovations:&nbsp;</strong></span></p> <ol> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Named A Best Place to Work!&nbsp;<a href="https://www.mmm-online.com/features/best-places-to-work-2025-patientpoint/">Read More</a></span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Mike Walsh, COO answers "What Makes a Great Leader". <a class="XeBSGLNqCcbVjjHBwlpTAKSMNQlFZLePC " href="https://builtin.com/articles/companies-with-great-managers#patientpoint" data-test-app-aware-link="">Read More</a></span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Recognized on Vault’s Top Internship List.&nbsp;<a class="XeBSGLNqCcbVjjHBwlpTAKSMNQlFZLePC " href="https://bit.ly/4oWDual" data-test-app-aware-link="">Read More</a></span></li> </ol> <p><span style="font-family: arial, helvetica, sans-serif;"><strong>What We Offer:&nbsp;</strong></span><br><span style="font-family: arial, helvetica, sans-serif;" data-teams="true"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak">We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.</span></span></p> <div> <p><span style="font-size: 8pt; font-family: arial, helvetica, sans-serif;"><em>PatientPoint recognizes that privacy is important to you. Please read the PatientPoint <a href="https://www.patientpoint.com/privacy-policy">privacy policy</a>, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V</em></span></p> </div></div>