About this role
<div class="content-intro"><p><span style="font-family: arial, helvetica, sans-serif;">Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we <strong>innovate</strong> to positively <strong>impact </strong>patient behaviors. Our purpose-driven approach offers <strong>an inspirational career</strong> opportunity where you can contribute to improving health outcomes for millions of patients nationwide.</span></p>
<p><img style="display: block; margin-left: auto; margin-right: auto; max-width: 100%;" src="https://cdn.builtin.com/cdn-cgi/image/f=auto,fit=cover,w=1720,h=320,q=80/https://builtin.com/sites/www.builtin.com/files/2024-07/Greenhouse%20Cover%20Image.png" alt="" width="699"></p></div><p><strong><span data-contrast="none">Job Summary:</span></strong> <br><span data-contrast="none">We are looking for a dedicated and detail-oriented Training & Enablement Intern to join our team at PatientPoint. In this role, you play a hands-on role in supporting onboarding, ongoing training initiatives, and learning operations for Sales, Customer Success, and Field Operations teams.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></p>
<p><span data-contrast="none">As a Training & Enablement Intern, you will collaborate closely with various departments to coordinate our internal training programs, manage our LMS, coordinate projects, and gain exposure in cross-functional collaboration.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></p>
<p><span data-contrast="none">The ideal candidate will possess a fun-natured, enthusiastic, and motivational personality, capable of thriving in a fast-paced and dynamic environment. This position requires training, presentation and facilitation skills, process development, project management, and experience with training teammates. The Training & Enablement Intern will report directly to the Training and Development Project Manager.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></p>
<p><strong><span data-contrast="none">What You’ll Do:</span></strong></p>
<ul>
<li><span data-contrast="auto">Assist in preparing training materials, guides, and resources for onboarding and role-based programs.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></li>
<li><span data-contrast="auto">Support the planning and logistics of live and virtual learning sessions (e.g., invites, reminders, calendar support).</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></li>
<li><span data-contrast="auto">Help monitor training participation, collect feedback, and follow up on assignments.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></li>
<li><span data-contrast="auto">Upload and organize content in the Learning Management System (LMS) or internal knowledge hubs.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></li>
<li><span data-contrast="auto">Help track learning completions, due dates, and course enrollments.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></li>
<li><span data-contrast="auto">Partner with the Training and Enablement team to ensure content is accurate and easy to access.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></li>
<li><span data-contrast="auto">Draft internal communications related to enablement programs (e.g., newsletters, training announcements).</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></li>
<li><span data-contrast="auto">Help design simple job aids, checklists, or learning summaries using tools like PowerPoint, Canva, or Synthesia.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></li>
<li><span data-contrast="auto">Maintain program trackers and schedules.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></li>
<li><span data-contrast="auto">Participate in team stand-ups and planning sessions to learn cross-functional enablement operations.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></li>
<li><span data-contrast="auto">Collaborate on internal projects as assigned (e.g., onboarding surveys, stakeholder research, training logistics).</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></li>
</ul>
<p><strong><span data-contrast="none">What We Need:</span></strong></p>
<ul>
<li><span data-contrast="none">Currently pursuing a degree in Education, Instructional Design, Human Resources, Communications, Business, Psychology, or related field.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Proficient in Microsoft Office Suite - Word, Excel, PowerPoint, Outlook, SharePoint, MS Forms</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
<li><span data-contrast="auto">Strong organizational skills and attention to detail.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
<li><span data-contrast="auto">Clear written and verbal communication abilities.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
<li><span data-contrast="auto">Experience in creating training plans containing tests, hands-on activities, and other training materials</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<p><strong><span data-contrast="none">Desired Qualifications: </span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></p>
<ul>
<li><span data-contrast="none">Experience with e-learning or virtual training delivery methods a plus</span><span data-ccp-props="{"335559739":0}"> </span></li>
<li><span data-contrast="none">Awareness of the ADDIE model and Learning Management Systems a plus</span><span data-ccp-props="{"335559739":0}"> </span></li>
<li><span data-contrast="none">Education or experience in adult learning strategies</span><span data-contrast="none"> a plus</span><span data-ccp-props="{"134233117":true,"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Familiarity with training creation or development tools such as Canva, Synthesia, Articulate, Storyline360, Adobe illustrator a plus, but not required</span><span data-ccp-props="{"134233117":true,"201341983":0,"335559739":0,"335559740":240}"> </span></li>
<li><span data-contrast="auto">Salesforce experience a plus</span><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":true,"201341983":0,"335559739":0,"335559740":240}"> </span></li>
</ul>
<p><strong><span data-contrast="none">What You'll Need to Succeed:</span></strong></p>
<ul>
<li><span data-contrast="auto">Ability to pick up new processes quickly and teach others</span><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
<li><span data-contrast="none">Will take initiative, has a positive attitude, team-oriented, self-motivated, and highly enthusiastic</span><span data-contrast="none"> </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Excellent communication; both verbal and written </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Organized and detail-oriented with strong multitasking and time-management skills </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li>
<li><span data-contrast="none">Strong interpersonal skills and ability to establish rapport </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li>
</ul>
<p><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"><span class="TextRun SCXW817848 BCX8" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW817848 BCX8">Base Salary Band: $21 - $23 </span></span><span class="LineBreakBlob BlobObject DragDrop SCXW817848 BCX8"><span class="SCXW817848 BCX8"> </span><br class="SCXW817848 BCX8"></span><span class="TextRun SCXW817848 BCX8" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW817848 BCX8">Base Salary & Compensation</span></span><span class="TextRun SCXW817848 BCX8" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW817848 BCX8"> </span></span><span class="TextRun SCXW817848 BCX8" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW817848 BCX8">Section</span></span><span class="TextRun SCXW817848 BCX8" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW817848 BCX8">.</span></span><span class="LineBreakBlob BlobObject DragDrop SCXW817848 BCX8"><span class="SCXW817848 BCX8"> </span><br class="SCXW817848 BCX8"></span><span class="LineBreakBlob BlobObject DragDrop SCXW817848 BCX8"><span class="SCXW817848 BCX8"> </span><br class="SCXW817848 BCX8"></span><span class="TextRun SCXW817848 BCX8" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW817848 BCX8">Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when </span><span class="NormalTextRun SCXW817848 BCX8">determining</span><span class="NormalTextRun SCXW817848 BCX8"> compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary</span><span class="NormalTextRun SCXW817848 BCX8">. </span></span><span class="TextRun SCXW817848 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW817848 BCX8"> </span></span><span class="EOP SCXW817848 BCX8" data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></span></p><div class="content-conclusion"><hr>
<p><strong><iframe style="display: table; margin-left: auto; margin-right: auto;" src="https://www.youtube.com/embed/SFyOj6RJ58Q?si=hKwMuKj0NzuXrIIG" width="560" height="314"></iframe></strong></p>
<p><span style="font-family: arial, helvetica, sans-serif;"><strong>About PatientPoint: <br></strong>PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care. As the nation’s largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and health brands with relevant information that is proven to drive healthier decisions and better outcomes. Learn more at <a href="https://www.patientpoint.com">patientpoint.com</a>. <br></span></p>
<p><span style="font-family: arial, helvetica, sans-serif;"><strong>Latest News & Innovations: </strong></span></p>
<ol>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Named A Best Place to Work! <a href="https://www.mmm-online.com/features/best-places-to-work-2025-patientpoint/">Read More</a></span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Mike Walsh, COO answers "What Makes a Great Leader". <a class="XeBSGLNqCcbVjjHBwlpTAKSMNQlFZLePC " href="https://builtin.com/articles/companies-with-great-managers#patientpoint" data-test-app-aware-link="">Read More</a></span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Recognized on Vault’s Top Internship List. <a class="XeBSGLNqCcbVjjHBwlpTAKSMNQlFZLePC " href="https://bit.ly/4oWDual" data-test-app-aware-link="">Read More</a></span></li>
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<p><span style="font-family: arial, helvetica, sans-serif;"><strong>What We Offer: </strong></span><br><span style="font-family: arial, helvetica, sans-serif;" data-teams="true"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak">We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.</span></span></p>
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<p><span style="font-size: 8pt; font-family: arial, helvetica, sans-serif;"><em>PatientPoint recognizes that privacy is important to you. Please read the PatientPoint <a href="https://www.patientpoint.com/privacy-policy">privacy policy</a>, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V</em></span></p>
</div></div>